SATO WS4 Series - Ribbon Issues for TT Model

5 Troubleshooting Media Issues
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5.3 Ribbon Issues for TT Model
The ribbon is out
 Load a new ribbon roll. See Section 2.4, “Placing Ribbon” to reload the
ribbon.
The ribbon is broken
 Check the print darkness and adjust it if it is too high, and take the
following steps to fix the broken ribbon:
 Unload the ribbon supply roll and take-up roll from the printer.
 Pull the ribbon from the supply roll so it overlaps the broken end of the
take-up roll.
 Tape the overlapped parts together.
 Reload both rolls into the printer.
The ribbon is “printed out” with the media
 The ribbon is not loaded correctly. See Section 2.4, “Loading Ribbon” to
reload the ribbon.
 The printhead temperature is too high. Reload the ribbon and print a
configuration label to check the settings (see Section 3.2, “Self Test and
Dump mode”). If the print darkness is very high, adjust it in printer
preference, or reset your printer (see Section 3.3, “Reset Your Printer”).
The ribbon is wrinkled
1. Make sure the ribbon is loaded correctly.
2. Rotate the Take-Up Wheel to straighten the ribbon.