Seaga N2G5000 - FREQUENTLY ASKED QUESTIONS; Keypad; Changer; Bill Validator

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EL950.1.1.1062C.4-2017

Page74

FREQ UENTLYASKEDQUESTIONS

Keypad

WhatdoIdoifmykeypadisn’tresponding,displaysdoublethenumberpressedordisplaysa

differentnumber?

1. Ifnotresponding,checktheconnectionattheVMCtomakesureit’ssecure.

Examinethewholekeypadharnesstomakesurethereisnodamagetotheharness.

2. Ifthewrongnumberoradoublenumberappears,locatethemountingplateinside

themachine,andyouwillseeaseriesofnutsineachcornerofthemountingplate.

Looseneachoneofthoseahalftofullturn.Powerthemachineofffor10seconds

thenpowerbackupandtestthekeypad.

Changer

Myvendorwon’tacceptchange,howdoIfixthis?

1. Checktomakesurethechangerhaspower.

2. Checkyourpaymentdevicesetting andmakesure thatthechangerisenabled.

3. Checktomakesuretherearenocoinsjammedinthechanger.

4. Checktomakesurethecoinreturnmechanismisreleasingalltheway.

Whatdoesitmeanwhenthelightsontopofthechangerareflashing?

1. IftheamberC/Clightisflashing,itmeansthatthelowercoincassetteisnotfully

engaged.Removethelowercoincassette,lineupcorrectlyandreinsert.

2. IftheredDISlightisflashing,itmeansthatthereisajamlocatedintheupper

cassette.Youcanclearthatbyopeningtheclearcenteraccessdoororopeningthe

flapontoptocheckforinteriorjams.

BillValidator

Myvendorwon’tacceptbills,whatdoIdo?

1. InMenus,Setting s,checkCoinRefillforyourcoinvalues.Yourbillvalidatoroperates

onlyifitknowsthatthereisenoughchangeintheCoinChangertomake

transactions.Thebestwaytomakesureyou rbillacceptorhasthisinformationisto

makesureallcoinsareloadedwhenintheCoinRefillsMenusmodeandinserted

throughthefrontofthevendor.

2. Makesurethebillacceptoriscleanandtherearenojamsordebrisinsideofthe

acceptor.

For more information contact: Gumball.com (800) 260-0010 support@gumball.com

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