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Sentinel Unitec User Manual
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SENTINEL
PROPR
IETARY
INFORM
AT
ION
AND M
ATERIALS O
F
U
NITE
C IN
C.
70
Fi
gu
re
11
.
9
. Mar
s Fla
sh Cod
e LE
D
The LED will r
epeat a specific numb
er of flas
hes. Each nu
mber of flas
hes corresponds to a
specific
problem. The following table lists the meaning of each set of flashes. Many of these problems may be
easily correct
ed without the ne
e
d for
technical assistance.
Tabl
e
1
. M
ars Bill Va
lidat
or Flash C
odes
# F
lash
es
Diagnostic Code
Desc
ri
ption
1
Bill pa
th jammed
2
Disab
led fro
m syste
m
3
Needs
cleaning
4
Cross
channel blockade
5
Magaz
ine (stack
er) removed
80
82
Table of Contents
Default Chapter
6
Table of Contents
6
1 Introduction
12
2 Log-In
12
Passwords
13
Figure 2.1. Sierra Login Screen
13
Multi Factor Authentication
14
Figure 2.2. Password Change Screen
14
Figure 2.3. Multi Factor Authentication Screen
15
Figure 2.4. MFA Security Screen
16
3 Summary
17
Figure 3.1. Site Summary Screen
17
4 Set-Up Functions
18
General Site Information
18
Product Programming
18
Sentinel Programming
18
General Information
18
Operating Schedule
19
Wash Dispensing
19
Added Services Dispensing
19
Wash Interface
19
Programming Hardware Devices
19
User Interface Set-Up
20
User Management
20
POS Interface
21
Sales Screen
21
5 Promotions
22
Discounts
22
Complimentary Washes
22
Figure 5.1. Promotions - Main Screen
22
Fundraisers
23
Scheduled Specials
23
Prize Promos
23
Promotions Setup
24
Prize Promo Setup
24
Figure 5.2. Promotions Main Screen
24
Figure 5.3. Prize Discount Setup Screen
25
Figure 5.4. Prize Voucher Setup Screen
26
Promotions Setup
27
Figure 5.5. Edit Discount Screen
27
Figure 5.6. Promotions Washes
27
Promotions Reports
28
Figure 5.7. Sample Promotions Status Report
28
6 House Accounts
29
Prepaid Accounts
29
Figure 5.8. Sample Promotions Usage Report
29
Subscription Accounts
30
Loyalty Accounts
30
Fleet Accounts
31
Account Programs
31
Figure 6.1. Account Program Screen
32
Figure 6.2. Pre-Paid Account Program Edit Screen
33
Figure 6.3. Subscription Account Program Edit Screen
34
Accounts
35
Figure 6.4. Prepaid Account Edit Screen
35
Figure 6.5. Loyalty Account Setup Screen
36
Figure 6.6. Edit Fleet Account
37
Account Reports
38
Figure 6.7. Edit Account User
38
Figure 6.8. Sample House Account Status Report
39
Figure 6.9. Sample Account Listing Report
39
Figure 6.9. Sample Account Loyalty Report
40
Figure 6.10. Sample House Account Fleet Report
41
Figure 6.11. Account Sales Report
43
Figure 6.12. Account Transaction Report
44
7 Reports
45
Site Revenue Report
45
Figure 7.1. Site Revenue Settings
45
Figure 7.2. Sample Site Revenue Report
47
Sales Report
48
Figure 7.3. Sales Report Settings
48
Figure 7.4. Sample Sales Report
49
Cash Report
50
Figure 7.5. Cash Report Settings
50
Figure 7.6. Sample Cash Report
51
Transaction Report
53
Figure 7.7. Transaction Report Settings
53
Figure 7.8. Sample Transaction Report
54
Code Listing Report
55
Figure 7.9. Sample Transaction Details
55
Figure 7.10. Code Listing Report Settings
55
Figure 7.11. Sample Code Listing Report
56
8 Sales
57
Figure 8.1. Sales Screen
57
Figure 8.2. Purchase Wash Package Screen
58
Figure 8.3. Wash Purchased Screen
58
Figure 8.4. Account Purchase
59
Figure 8.5. Reload Account Screen
60
Figure 8.6. Reloaded Account Screen
60
Figure 8.7. Rewash Selection Screen
61
Figure 8.8. Rewash Code Issued Screen
61
Figure 8.9. Report Date Selection Screen
62
9 Maintenance Functions
63
Figure 9.1. Sentinel Maintenance Screen
63
Cash Functions
64
Figure 9.2. Cash Deposit Screen
64
Figure 9.3. Cash Removal Screen
65
Shutdown
66
Figure 9.4. Shutdown Screen
66
10 Utilities
67
Figure 10.1. System Utilities Screen
67
Enable Support Mode
68
Figure 10.2. Enable Support Mode Screen
68
Database Management
69
Figure 10.3. Database Utility Screen
69
Compact and Cleanup Database
70
Delete Old Codes
70
Figure 10.4. Database Compact and Clean Screen
70
Automatic Backups Schedule for Server
71
Figure 10.5. Delete Old Codes Screen
71
Figure 10.6. Automatic Backup Settings Screen
71
Restore Factory Defaults
72
11 Component Operation and Maintenance
72
Component Layout
72
Sentinel Doors
72
Figure 11.1. Sentinel Front View Visible Components
73
Figure 11.2.Sentinel Door - Left Interior
74
Inside the Sentinel
75
Figure 11.3. Sentinel Door - Right Interior
75
Figure 11.4. Electronic Components Inside the Sentinel Case (Left Side)
76
Figure 11.5. Components Inside the Cash Vault (Right Side)
77
System Cabling
78
Cleaning and General Maintenance
78
Bill Dispensers (Optional)
78
Bill Validator
78
Figure 11.6. Mars Bill Validator/Stacker
79
Figure 11.7. Mars Bill Validator-Top View
79
Figure 11.8. Mars Bill Stacker Replacement
80
Figure 11.9. Mars Flash Code LED
81
Figure 11.10. Mars with Lower Housing
83
Figure 11.11. Mars with Lower Housing Removed
83
Figure 11.12. Mars DIP Switches
84
Card Reader
85
Cleaning the Card Reader
85
Coin Acceptor
85
Coin Acceptor Cleaning and Maintenance
85
Figure 11.13. Outside/ Inside of the IDX
86
Programming the IDX to Accept $1 Coins
87
Programming the IDX to Accept Quarters
87
Site-Specific Tokens
87
Erasing IDX Programming
88
Coin Hopper(S) (Optional)
88
Removing the Hopper Tray
88
Changing the Dispense Value
89
Figure 11.14. Hopper View - Removing the Hopper - Cube Top
89
Figure 11.15. Hopper View - Top Removed
90
Figure 11.16. Dispensing Wheel Removed
90
Proximity Sensor
91
Figure 11.17. Guide Arm Cover Removed
91
Thermal Printer
93
Figure 11.18. Hecon Printer
93
Clearing a Paper Jam
94
Manually Printing a Self Test
94
Replacing the Printer Paper
94
Appendix A: Talaris Dual Cassette Bill Dispenser Maintenance
95
Figure 11.31. Bill Dispenser Parts
95
4
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Sentinel Unitec Specifications
General
Brand
Sentinel
Model
Unitec
Category
Payment Terminal
Language
English
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