63
Troubleshooting
The problems described below are not always caused by malfunctions. Check the TV again before having the TV
serviced.
Problem Possible Solution
• No power. • Check if you pressed POWER on the remote control unit. (See page 16.)
If the indicator on the TV lights up red, press POWER.
• Is the AC cord disconnected? (See page 10.)
• Has the power been turned on? (See page 16.)
• Unit cannot be operated. • External infl uences such as lightning, static electricity, etc., may cause improper
operation. In this case, operate the unit after fi rst turning the power off the TV or
unplugging the AC cord and re-plugging it in after 1 or 2 minutes.
• Remote control unit does not
operate.
• Are batteries inserted with polarity (
e
,
f
) aligned? (See page 15.)
• Are batteries worn out? (Replace with new batteries.)
• Are you using it under strong or fl uorescent lighting?
• Is a fl uorescent light shining on the remote control sensor?
• Picture is cut off. • Is the image position correct? (See page 36.)
• Are screen mode adjustments such as picture size made correctly? (See pages 31,
32 and 56.)
• Strange colour, light colour, or
dark, or colour misalignment.
• Adjust the picture tone. (See pages 34 to 36.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Check the colour system setting. (See pages 23 and 48.)
• Check the HDMI auto view setting. (See page 46.)
• Power is suddenly turned off. • The unit’s internal temperature has increased.
Remove any objects blocking the vent or clean.
• Check the ECO setting. (See page 30.)
• Is the sleep timer set? (See page 30.)
• No picture. • Is the connection to external equipment correct? (See pages 13 and 14.)
• Is the correct input selected? (See page 47.)
• Is the picture adjustment correct? (See pages 34 to 36.)
• Is the antenna connected properly? (See page 10.)
• Is “On” selected in “Audio only”? (See page 26.)
• No sound. • Is the volume too low? (See page 21.)
• Make sure that headphones are not connected. (See page 8.)
• The TV sometimes makes a
cracking sound.
• This is not a malfunction. This happens when the cabinet slightly expands and
contracts according to changes in temperature. This does not affect the TV’s
performance.
Troubleshooting-Digital broadcasting
The error message about reception of broadcast
The example of an error message
displayed on a screen
Error code Possible Solution
• Failed to receive broadcast. E202 • Check the antenna cable. Check that the antenna is correctly setup.
• No broadcast now. E203 • Check the broadcast time in the program guide.
Cautions regarding use in high and low temperature environments
• When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed.
This is not a malfunction, and the unit will recover when the temperature returns to normal.
• Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a
heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
Storage temperature:
f
20°C to
e
60°C.
Appendix
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