65
Phone
AQUOS R
Placing Call on Hold
During call, Menu Hold
・
To resume call, Tap Unhold .
Connecting/Disconnecting Bluetooth
®
Device
(Headset, Etc.) for Handsfree Conversation
During call, Menu Bluetooth ON / Bluetooth OFF
・Available when handset is paired with a Bluetooth
®
device
with handsfree functionality (e.g., headset).
Opening Address Book
During call, Menu Address Book
Placing Current Call on Hold & Calling Another
Number
During call, Menu Add Call Use onscreen
dialpad to enter number CALL
Troubleshooting
Q. Difficulty with call
A. It may be difficult to make a call in a location with
noise.
A. Check the call volume when using Speakerphone. It may
be difficult to make a call with a raised call volume.
Q. The other party cannot hear me
A. Are you covering Mic/Recorder Mic on the bottom
surface of handset with your finger, etc.? Make sure
not to cover Mic/Recorder Mic.
Q. Sound experiences popping during a call
A. Are you moving location during a call? Popping may
occur when switching areas for a better signal. This is
not a malfunction.
Using VoLTE/VoLTE (HD+)
VoLTE (Voice over LTE) is a system enabling voice calls over
LTE networks. Compared to voice calls over conventional 3G
connections, high-sound quality calls and reduced time until
ringtones sound are possible (requires separate subscription).
VoLTE (HD+) provides a clearer and more natural quality call
than conventional VoLTE.
・VoLTE/VoLTE (HD+) are available when the counterpart
model is respectively a VoLTE- or VoLTE (HD+)-compatible
model from SoftBank/Y!mobile. In addition, it is necessary
for both handset and the counterpart model to be within
the SoftBank 4G LTE (FDD LTE) service area, with "Use 4G"
and "Enhanced 4G LTE Mode" enabled.
・VoLTE is unavailable during international roaming.
Disabling VoLTE/VoLTE (HD+)
In Home Screen, Flick Hot Sheet up (Settings)
More Cellular networks Enhanced 4G LTE
Mode ( appears)
・
Tap Enhanced 4G LTE Mode to toggle on ( )/off
( ).
VoLTE/ VoLTE (HD+) Cautions
VoLTE/VoLTE (HD+) use 4G network service, and are
unavailable when 4G network service is disabled on
handset. If VoLTE/VoLTE (HD+) are unavailable, follow
the steps below to check whether 4G network service is
enabled ( appears).
In Home Screen, Flick Hot Sheet up (Settings)
More Cellular networks Use 4G
・
If disabled ( ), Tap Use 4G to enable it ( ).
Using HD Voice
HD Voice supports a wide range of audio tones for clearer,
more natural-quality voice calls.
・Available when the counterpart model is an HD Voice-
compatible model from SoftBank/Y!mobile.
・HD Voice is compatible with VoLTE and 3G network. Use HD
Voice with VoLTE for voice calls of even higher quality.
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