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TROUBLESHOOTING
Contents
Image rotation does
not take place.
Did you select the paper size or copy
ratio manually?
Copy using automatic paper selection and automatic
ratio selection.
Are you copying using settings that do
not allow rotate copying?
Rotate copying can generally be combined with other
special modes, however, some combinations are not
possible. If a prohibited combination is selected, a
message will appear in the touch panel.
Is "Rotation Copy Setting" disabled in
the system settings (administrator)?
Check with your administrator.
If you are the administrator, enable "Rotation Copy
Setting".
➞ System Settings (Administrator) > "Copy Function
Settings" > "Other Settings" > "Rotation Copy
Setting" >
Two-sided copying
does not take place.
Does the paper type setting of the
selected tray specify a type of paper that
cannot be used for two-sided copying?
Check "Tray Settings" in the system settings. If the
[Disable Duplex] checkbox is selected , two-sided
copying using that tray will not be possible. Change the
paper type setting to a type that can be used for
two-sided printing.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings" > "Change"
Are you using a special size or type of
paper?
For the paper types and sizes that can be used for
two-sided copying, see "SPECIFICATIONS" in the
Safety Guide.
Are you copying using settings that do
not allow two-sided copying?
Two-sided copying can generally be combined with
other special modes, however, some combinations are
not possible. If a prohibited combination is selected, a
message will appear in the touch panel.
Have functions been disabled by the
administrator?
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that
you can use may be restricted in your user settings.
Check with your administrator.
The paper size of a
tray cannot be set.
Have functions been disabled by the
administrator?
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
Problem Point to check Solution
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