ShoreTel 115 - Quick Reference of Common Tasks

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QUICK REFERENCE OF COMMON TASKS
Making a Conference Call + ext. +
Using the Intercom + ext.
Paging number provided by administrator
Answering Calls lift handset
Adjusting the Volume
Answering Call Waiting
Picking Up a Remote Extension + ext.
Picking Up the Night Bell
Interacting with Calls
Using the Speakerphone
Muting a Call
Placing a Call On or Off Hold
Transferring a Call + ext. + hang up
Parking + + ext.
Unparking Calls + ext.
Silently Monitoring + ext.
Barging In + ext.
Changing Call Handling Mode
and Forwarding
+ password +
+
Changing Extension Assignment + password + +
Unassign Extension Assignment + password + +
Assign Extension to External
Number
+ password + +
Toggling the Hunt Group Status + ext.
Troubleshooting
Viewing Phone Information + I-N-F-O +
Rebooting Your Phone + R-E-S-E-T +
C
onfe renc e
C
onfe renc e
Hold
Hold
Transfe r
Hold
Voice Mai l
Voice Mai l
Voice Mai l
Voice Mai l