Shure Incorporated
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1.
Possible reasons:
Devices controlled by Dante Domain Manager (DDM). Resolve the issues in DDM.
Devices controlled by Dante device lock. Resolve the issues with Dante device lock.
Devices have mismatched encryption settings. Resolve the issues with encryption settings.
Devices have mismatched passphrases. Resolve the passphrase issue.
Devices located on different subnets. Resolve the issue by manually routing devices.
Hovering over devices provides additional information about the issue.
Important: Use Designer 4.7.25 or newer to discover the MXA902. Refer to MXA902 Limitations for details about using the
MXA902 with Designer 4.7.25 and certain Shure device firmware.
How to Install the MXA902
There are many ways to install the MXA902 to get great coverage in small- to medium-sized meeting rooms.
Installation Best Practices
Don't place the microphone behind obstructions.
Coverage depends on your room's acoustics, construction, and materials. Take these into consideration when planning.
For most rooms, Shure recommends 10 feet (3 m) as the maximum mounting height.
Mounting options:
In a ceiling grid
With a VESA mounting device
On NPT pole
Suspend from ceiling with A900-GM
Suspend from ceiling with your own hardware
On 3/8-inch threaded rod
Attach to ceiling with A900-CM
Install in a Ceiling Grid
Before you begin:
Remove the plastic cover from the grille.
Remove the cardboard piece between the loudspeaker and the back panel.
If using, install the rubber pads on the corners of the microphone to prevent scratches.
Verify that your ceiling grid size matches your model variation.
If using the A910-JB junction box, install it before ceiling installation.
IMPORTANT: Do not install the 60 cm model in a 2-foot (609.6 mm) ceiling grid.
Make space in the ceiling grid for the array microphone to be installed.
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