Shure MXA902 - Networking Best Practices; Switch and Cable Recommendations for Dante Networking; Device IP Configuration; Setting Latency

Shure Incorporated
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Important: Use Designer 4.7.25 or newer to discover the MXA902. Refer to MXA902 Limitations for details about using the
MXA902 with Designer 4.7.25 and certain Shure device firmware.
Networking Best Practices
When connecting Shure devices to a network, use the following best practices:
Always use a "star" network topology by connecting each device directly to the switch or router.
Connect all Shure networked devices to the same network and set to the same subnet.
Allow all Shure software through the firewall on your computer.
Use only 1 DHCP server per network. Disable DHCP addressing on additional servers.
Power on the switch and DHCP server before powering on the Shure devices.
To expand the network, use multiple switches in a star topology.
All devices must be at the same firmware revision level.
Switch and Cable Recommendations for Dante Networking
Switches and cables determine how well your audio network performs. Use highquality switches and cables to make your au
dio network more reliable.
Network switches should have:
Gigabit ports. 10/100 switches may work on small networks, but gigabit switches perform better.
Power over Ethernet (PoE) or PoE+ ports for any devices that require power
Management features to provide information about port speed, error counters, and bandwidth used
Ability to switch off Energy Efficient Ethernet (EEE). EEE (also known as "Green Ethernet") may cause audio dropouts and
problems with clock synchronization.
Diffserv (DSCP) Quality of Service (QoS) with strict priority and 4 queues
Ethernet cables should be:
Cat5e or better
Shielded
For more information, see our FAQ about switches to avoid.
Device IP Configuration
This Shure device uses 2 IP addresses: one for Shure control, and one for Dante audio and control.
Shure control
Carries data for Shure control software, firmware updates, and third-party control systems (such as AMX or Crestron)
Dante audio and control
Carries Dante digital audio and control data for Dante Controller
Requires a wired, gigabit Ethernet connection to operate
To access these settings in Designer, go to [Your device] > Settings > IP configuration.
Setting Latency
Latency is the amount of time for a signal to travel across the system to the outputs of a device. To account for variances in la
tency time between devices and channels, Dante has a predetermined selection of latency settings. When the same setting is
selected, it ensures that all Dante devices on the network are in sync.