Siemens NK8235

9
Maintenance and diagnostics
The NW8204 diagnostic tool
70
Building Technologies
A6V10062437_a_en
CPS Fire Safety
30.01.2019
43
EV_EEPROM_PIC24_FLASH_FAILUR
E
PIC24 microcontroller init failed to write the
microcontroller flash memory
44
EV_EEPROM_PIC24_PROGRAMMED
PIC24 microcontroller init wrote a new firmware
into the microcontroller flash memory
45
EV_EEPROM_PIC24_WRONG_HEX
PIC24 microcontroller init detected a wrong
firmware into the microcontroller
46
EV_EEPROM_HW_FAILURE
Unable to retrieve information from the EEPROM
or from the PIC24 microcontroller
47
EV_EEPROM_FOUND_USB
USB mass storage device plugged
48
EV_EEPROM_REMOVE_USB
USB mass storage device unplugged
49
EV_EEPROM_FOUND_SD
SD card plugged
50
EV_EEPROM_REMOVE_SD
SD card unplugged
EVENT.LOG
This file is present only after the EEPROM is full for the first time. It contains (up to)
the four most recent backups of the EEProm.LOG file.
Note: EEProm.LOG and EVENT.LOG may not be available for some older
NK822x hardware versions.
Upload of diagnostic files
1. Select one or more of the following diagnostic files:
– DIAGNO.LOG
– EEProm.LOG
– EVENT.LOG
2. Click Upload File.
 The browse window opens.
3. Choose the location where to store the file(s). Then, click Save.
4. Click Close Connection.
If you do not close the connection, you will automatically be timed out in five
minutes.
Note: The diagnostic files can be sent to customer support for analysis. Once
analyzed, you will be instructed about what to do to resolve your problem.