Questions & Answers118
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Questions & Answers
If you have any questions about using your phone, visit us anytime at
www.siemens.com/mobilephonescustomercare.For additional help, we have listed be-
low some frequently asked questions and answers.
Configuration service
To help you set up your mobile phone for the data service WAP, MMS, e-mail and Internet,
you can use a configuration service. This service is used to have the necessary settings for
your mobile phone sent to you by SMS. We recommend that you contact your network pro-
vider who will send you the configuration messages.
As an alternative you can also use the "Setting Configurator" at www.siemens.com/
mobilephonescustomercare. Siemens will then send you the configuration messages.
Please follow the instructions contained in those messages.
Problem Poss. causes Possible solution
Phone cannot be
switched on.
On/Off key not pressed long enough. Press On/Off key for at least 2 seconds.
Flat battery. Charge battery. Check charging indicator in the
display.
Battery contacts dirty. Clean contacts.
See also below under
"Charging error".
Standby time is too
short.
Frequent use of organiser and
games.
Restrict use if applicable.
Fast search activated. Deactivate speed search (page 90).
Display illumination switched on. Switch off display illumination (page 72).
Unintentional keystrokes
(illumination!).
Switch on Auto key lock (page 87).
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