Troubleshooting
This chapter provides solutions to problems usually encountered during the installation
and operation of the Access Point, and answers to some frequently asked questions.
How to manually find your PC’s IP and MAC Address?
1) In Windows, open the Command Prompt program
2) Type Ipconfig /all and Enter
Your PC’s IP address is the one entitled IP address
Your PC’s MAC Address is the one entitled Physical Address
What is BSS ID?
A group of wireless stations and an Access Point compose a Basic Service Set (BSS).
Computers in a BSS must be configured with the same BSSID.
What is ESSID?
An Infrastructure configuration could also support roaming capability for mobile
workers. More than one BSS can be configured as an Extended Service Set (ESS).
Users within an ESS could roam freely between BSSs while maintaining a continuous
connection to the wireless network stations and the Wireless LAN Access Points.
Can data be intercepted while transmitting through the air?
WLAN features two-fold protection in security. On the hardware side, as with Direct
Sequence Spread Spectrum technology, it has the inherent scrambling security
feature. On the software side, the WLAN series offers the encryption function (WEP,
WPA, WPA2) to enhance security and access control.
What is WEP?
WEP stands for Wired Equivalent Privacy, a data privacy mechanism based on a
64(40)-bit shared key algorithm.
What is WPA?
WPA is an acronym for Wi-Fi Protected Access. It is a security protocol for 802.11
wireless networks. WPA can provide data protection with the use of encryption and
the use of access controls and user authentication.
What is WPA2?
In addition to WPA, WPA2 provides a stronger encryption mechanism through
Advanced Encryption Standard (AES).
What is a MAC Address?
The Media Access Control (MAC) address is a unique number assigned by the
manufacturer to any Ethernet networking device, such as a network adapter, that
allows the network to identify it at the hardware level. For all practical purposes, this
number is usually permanent. Unlike IP addresses, which can change every time a
computer logs on to the network, the MAC address of a device stays the same, making
it a valuable identifier for the network.
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