11 Troubleshooting
SMA Solar Technology AG
Operating manualEVCxx-10-BE-en-1050
Event number Message, cause and corrective measures
7330
Condition test failed
The testing of the update conditions was not successful. The firmware update
package is not suitable for this product.
Corrective measures:
• Retry update.
• Ensure that the selected update file is suitable for this product.
• If this message is displayed again, contact the Service.
7605
Communication disturbed
The product has detected a communication error.
Corrective measures:
• Contact the service.
7619
Communication fault with meter unit > Check communication to meter
The product is not receiving any data from the energy meter.
Corrective measures:
• Ensure that the energy meter is integrated into the same network as the
product (see energy meter manual).
• For Wi-Fi connection: Improve the Wi-Fi connection quality (e.g., via Wi-Fi
repeater) or connect the product with the DHCP server (router) via
Ethernet.
7702
Self-diagnosis > Relay error
Grid relay of the product is defective.
Corrective measures:
• Contact the service.
8705
Invalid spec. for |##| from |##|
An invalid specification for reactive or active power has been set by the ana-
log inputs, the digital inputs or Modbus.
Corrective measures:
• Check and modify reactive and active power setpoints in the user
interface of the product.
9026
Fast stop
An overcurrent has been detected at the connection point. This triggered a fast
stop.
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