Contact SMA America, LLC
226 SI5048U-TUS121440 Technical Description
24 Contact
If you have technical problems concerning our products, contact the SMA Service Line. We require
the following information in order to provide you with the necessary assistance:
• Type of the Sunny Island
• Serial number of the Sunny Island
• Firmware version of the Sunny Island
• Failure indication displayed
• Type of battery connected
• Nominal battery capacity
• Nominal battery voltage
• Communication products connected
• Type and size of additional energy sources
• Type of connected consumer loads
• Power of the connected generator
• Maximum current of the generator
• Interface of the generator
SMA Solar Technology America, LLC
6020 West Oaks Blvd, Ste 300
Rocklin, CA 95765
Tel. +1 916 625 0870
Tel. +1 877‑MY SMA TECH
Tel. +1 877 697 6283 (Toll free, available for USA, Canada and Puerto Rico)
Fax +1 916 625 0871
Service@SMA‑America.com
www.SMA‑America.com
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