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SMA SUNNY TRIPOWER 5.0 SMART ENERGY
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12 Troubleshooting
SMA Solar Technology AG
Operating Manual STPx0-3SE-40-BE-en-10 95
Event number Message, cause and corrective measures
3800
3801
3802
3803
3804
3805
DC overcurrent > Check PV array
Overcurrent at the DC input. The inverter briefly interrupts feed-in operation.
Corrective measures:
If this message is displayed frequently, ensure that the PV array has been
correctly rated and wired.
3901
3902
Waiting for DC start conditions > Start conditions not met
The feed-in conditions for the utility grid are not yet fulfilled.
Corrective measures:
Ensure that the PV array is not covered by snow or otherwise shaded.
Wait for higher irradiation.
If this message is displayed frequently in the morning, increase the
voltage limit for starting grid feed-in. Change the parameter Critical
voltage to start feed-in.
If this message is displayed frequently with medium irradiation, ensure
that the PV array is correctly rated.
4013
4014
Reverse currents or input X polarity reversed > Check generator
The displayed input is in reverse polarity or reverse current has been detected
in the input.
Corrective measures:
Check the correct polarity of the connected PV modules.
Ensure correct design and circuitry of the PV array.
If solar irradiation is sufficient, check whether the same voltage is present
at the DC inputs.
Ensure that no PV module is defective.
6155
Version test failed
Processor defective.
Corrective measures:
Contact the Service.

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