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GX V2 Series
Installation And Maintenance Guide
SMART Board GX V2 Series - Installation And Maintenance Guide Manual
106 pages
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Cover
SMART
Board
®
GX
(V2)
series
interactive
displays
Installation
and
maintenance
guide
SBID-GX165-V2
|
SBID-GX175-V2
|
SBID-GX186-V2
IDGX65-2
|
IDGX75-2
|
IDGX86-2
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2
Table of Contents
Main Page
Table of Contents
6
Default Chapter
3
Important Information
3
Table of Contents
6
Chapter 1 Welcome
9
About this Guide
9
About the Display
10
Identifying Your Specific Model
13
Accessories
14
More Information
16
Chapter 2 Installing the Display
17
Moving the Display to the Installation Site
17
Accommodating Doorways, Hallways, and Elevators
18
Using Transportation Aides
18
Dealing with Cracked, Chipped, or Shattered Glass
19
Installing the Display on a Wall
19
Saving the Original Packaging
19
Choosing a Location
20
Assessing the Wall
22
Choosing a Height
22
Mounting the Display
23
Selecting a Wall Mount
23
Selecting Mounting Hardware
23
Configuring Network Settings
24
Connecting to a Network
24
Installing the Display on a Stand
24
Using a Third-Party Stand
24
Using SMART Mobile Stands
24
Connecting to a Network
26
Connecting Power and Turning on the Display for the First Time
27
Configuring the Display's Network Settings
29
Chapter 3 Connecting Computers and Other Devices
32
Installing SMART Software
32
Connecting Room Computers and Guest Laptops
33
Viewing a Connected Computer or Other Device's Input
40
Setting a Connected Computer's Resolution and Refresh Rate
41
Using Recommended Cables
42
Sharing USB Type-B Receptacles
43
Connecting a SMART OPS PC Module
44
Connecting an External Display
45
Connecting Other Devices
45
Connecting USB Drives and Other Peripherals
45
Connecting an External Audio System
46
Connecting Room Control Systems
48
Connector Diagrams
49
Side and Bottom Connector Panels
49
Front Connector Panel
51
Chapter 4 Maintaining the Display
53
Default Chapter
53
Turning the Display on or off
53
Checking the Display Installation
54
Cleaning and Maintaining the Display
54
Cleaning the Screen
55
Cleaning the Touch Sensors
55
Maintaining Ventilation
56
Preventing Condensation
56
Replacing the Pens
56
Removing and Transporting the Display
57
Applying a Firmware Update
58
Updating System Firmware
58
Chapter 5 Troubleshooting the Display
59
Resolving General Issues
59
The Display Isn't Turning on
60
The Display Is Turning off When It Shouldn't
60
The Screen Is Blank or There's a Problem with the Image on the Screen
61
There's no Sound or There's a Problem with the Sound
63
Touch Isn't Working as Expected
64
The Pens Aren't Working as Expected
65
SMART Software on Connected Computers Isn't Working as Expected
66
The SMART OPS PC Module Isn't Working as Expected
66
Contacting Your Reseller for Additional Support
66
Chapter 6 Troubleshooting Tools and Apps
68
Resolving Issues with Whiteboard
68
Resolving Issues with Browser
69
Resolving Issues with Screen Share
69
Resolving Issues with File Manager
70
Appendix A Adjusting Display Settings
72
Accessing the Display's Settings
72
Exiting the Display's Settings
73
Network
73
Personalization
76
Input and Output
76
Applications
79
System
80
Regulatory Information
84
About
85
Appendix B Adjusting Input Settings
86
Opening the Input Settings Menu
86
Exiting the Input Settings Menu
86
Source Settings
87
Advanced Settings
87
Appendix C Managing the Display Using Rs-232
91
Appendix C Managing the Display Using
91
Configuring the Serial Interface Settings
92
Commands and Responses
94
Power State Commands
96
Input Commands
97
Brightness Commands
97
Freeze Commands
98
Screen Shade Commands
98
Volume Commands
98
Mute Commands
98
Firmware Version Commands
99
Model Number Commands
99
Serial Number Commands
99
Part Number Commands
99
Asynchronous Messages
99
Appendix D Enrolling the Display in SMART Remote Management
101
Appendix E Disabling the Embedded os and Other Inputs
102
Disabling the Embedded os
102
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