smarttech.com/kb/171861 6
Contents
Important information 3
Chapter 1 Welcome 9
About this guide 9
About the display 10
Identifying your specific model 13
Accessories 14
More information 16
Chapter 2 Installing the display 17
Moving the display to the installation site 17
Installing the display on a wall 19
Installing the display on a stand 24
Connecting to a network 24
Connecting power and turning on the display for the first time 27
Configuring the display’s network settings 29
Chapter 3 Connecting computers and other devices 32
Installing SMART software 32
Connecting room computers and guest laptops 33
Connecting a SMART OPS PC module 44
Connecting other devices 45
Connector diagrams 49
Chapter 4 Maintaining the display 53
Turning the display on or off 53
Cleaning and maintaining the display 54
Updating system firmware 58
Chapter 5 Troubleshooting the display 59
Resolving general issues 59
The display isn’t turning on 60
The display is turning off when it shouldn’t 60
The screen is blank or there’s a problem with the image on the screen 61
There’s no sound or there’s a problem with the sound 63
Touch isn’t working as expected 64
The pens aren’t working as expected 65
SMART software on connected computers isn’t working as expected 66
The SMART OPS PC module isn’t working as expected 66
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