Contents
smarttech.com/kb/171861 7
Contacting your reseller for additional support 66
Chapter 6 Troubleshooting tools and apps 68
Resolving issues with Whiteboard 68
Resolving issues with Browser 69
Resolving issues with Screen Share 69
Resolving issues with File Manager 70
Appendix A Adjusting display settings 72
Accessing the display’s settings 72
Exiting the display’s settings 73
Network 73
Personalization 76
Input and output 76
Applications 79
System 80
Regulatory Information 84
About 85
Appendix B Adjusting Input settings 86
Opening the Input settings menu 86
Exiting the Input settings menu 86
Source settings 87
Advanced settings 87
Appendix C Managing the display using RS-232 91
Configuring the serial interface settings 92
Commands and responses 94
Power state commands 96
Input commands 97
Brightness commands 97
Freeze commands 98
Screen shade commands 98
Volume commands 98
Mute commands 98
Firmware version commands 99
Model number commands 99
Serial number commands 99
Part number commands 99
Asynchronous messages 99
Appendix D Enrolling the display in SMARTRemote Management 101
Appendix E Disabling the embedded OS and other inputs 102
Disabling the embedded OS 102