CHAPTER 6
TROUBLESHOOTING THE INTERACTIVE PEN DISPLAY
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Power LED status and fault
symptom
Solution
The Power LED is off.
l
Test the power outlet with a known working device (such as a
lamp) to make sure its working properly.
l
Make sure the power connections at the power outlet, power
supply, and interactive pen display are secure.
l
If the interactive pen display still doesn't turn on, contact
SMART Support (smarttech.com/contactsupport).
Resolving issues with the cordless pen and touch
Refer to the following table for information about resolving issues with the cordless pen and touch
interactivity.
NOTE
The interactive pen display does not support the use of fist or palm gestures for erasing.
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