SolarMax 3600SP - Troubleshooting; Troubleshooting Measures; SOLARMAX Service Center

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8 Troubleshooting
8�1 Troubleshooting measures
In case of abnormal behaviour consult the following table to nd the cause
and try to reset the proper operating conditions.
If the proposed measures do not eliminate the fault, contact the SOLARMAX
Service Centre.
Problem Maßnahmen zur Stprungsbehebung
All the LEDs are
turned o
● Check if the DC disconnector has been turned on.
● If an external DC box was used, check the cables,
the connectors and the fuses
No production
● Check that the grid is present and properly con-
nected
● Wait for a sucient irradiance
● Check the conguration of the PV generator.
Production is below
the expectations
● Check that the inverter has enough air circulation
and that it is not under direct sunlight.
● Check that the heatsink is clean and not
obstructed.
● Check the conguration of the PV generator
Other abnormal
behaviour
● Disconnect AC and DC and wait at least 10 min-
utes.
● Reconnect DC and AC. If the abnormal behaviour
persists, contact your dealer or the SOLARMAX
service center via email or hotline.
8�2 SOLARMAX Service Center
If you have technical questions or diculties, our Service Center will be happy
to help you. We need the following information from you:
● Device type
● Serial number S / N
● Installation location
● Information on the present failure (status message, etc.)
Availability
The contact details of the SOLARMAX Service Center can be found overleaf
or at
www.solarmax.com.
SOLARMAX GmbH
Zur Schönhalde 10
D-89352 Ellzee