SolarMax 13MT2 - User Manual

Other manuals for SolarMax 13MT2

Short Installation Guide28 pages

Questions and Answers

C
Charlotte MoralesSep 15, 2025
What does 'RTC error' mean on my SolarMax 13MT2 Inverter?
- V
  Victoria KingSep 16, 2025
  An RTC error means that the real-time clock in the inverter is malfunctioning, and the date and time have been reset. If this problem happens frequently, contact the SolarMax Service Centre. Set the time and date correctly.
M
matthewmaxwellAug 25, 2025
Why does SolarMax 13MT2 show 'Vdc too high' error?
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  Linda KelleyAug 25, 2025
  The 'Vdc too high' error on your SolarMax Inverter indicates that the DC input voltage at the specified DC connection is exceeding the acceptable limit. To resolve this, immediately switch off the DC disconnector Q1 and disconnect the PV generator from the inverter. Then, thoroughly check the dimensioning of the PV generator to ensure it is within the inverter's specified operating range.
A
Alexandria VelasquezAug 25, 2025
What to do if SolarMax 13MT2 Inverter shows 'No mains' error?
- A
  Austin HansonAug 26, 2025
  If your SolarMax Inverter displays a 'No mains' error, it means either there is no mains voltage present or the AC supply has been interrupted. To resolve this, check the AC supply to ensure it is properly connected and functioning.
E
Eileen ThomasAug 26, 2025
What does 'Insulation fault DC' mean on my SolarMax 13MT2?
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  Matthew ThompsonAug 27, 2025
  The 'Insulation fault DC' error on your SolarMax Inverter indicates that the insulation resistance of the PV generator against earth is too low. In this case, you should check the PV generator.
S
Steven EllisonSep 16, 2025
What does 'Program Firmware' mean on my SolarMax Inverter?
- B
  burchwesleySep 17, 2025
  This indicates that the inverter firmware is currently being updated. The inverter automatically resumes mains operation once the firmware update is complete.
R
Richard WeeksSep 23, 2025
Why SolarMax 13MT2 Inverter shows 'Firmware mismatch'?
- R
  ricardo26Sep 23, 2025
  The firmware versions of the inverter controllers do not match. Contact the SolarMax Service Centre.
D
David BentonSep 8, 2025
What to do if my SolarMax Inverter displays 'Insulation fault DC Insulation fault DC BP'?
- J
  jordanpennySep 8, 2025
  This indicates that the insulation resistance of the PV generator against earth is too low. Check the PV generator to resolve this issue.
A
Andrea SullivanSep 9, 2025
What to do if SolarMax 13MT2 Inverter shows 'Vac 10min too high (L1 L2 L3) Vac 10min too high BP (L1 L2 L3)'?
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  Lauren WarrenSep 9, 2025
  The maximum 10-minute average value of the mains voltage at the specified phase is too high. If this problem continues to occur, contact the responsible grid operator.
Z
zimmermandebraSep 2, 2025
What to do if SolarMax 13MT2 Inverter displays 'Program Firmware'?
- S
  stephanierussellSep 2, 2025
  If your SolarMax Inverter displays 'Program Firmware', it means the inverter firmware is currently being updated. The inverter automatically resumes mains operation once the firmware update is complete.
Z
zvelasquezAug 31, 2025
What does 'Error DC polarity' mean on SolarMax 13MT2 Inverter?
- L
  ldyerSep 1, 2025
  If your SolarMax Inverter displays 'Error DC polarity', it indicates that one or more DC connections are connected incorrectly. Correct this by ensuring that you connect the DC supplies correctly.