SolarMax 13MT2 - User Manual

Other manuals for SolarMax 13MT2

Short Installation Guide28 pages

Questions and Answers

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anthony86Sep 3, 2025
What does 'RTC error' mean on SolarMax 13MT2?
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  Matthew HartmanSep 3, 2025
  The 'RTC error' on your SolarMax Inverter indicates that the real-time clock in the inverter is malfunctioning, and the date and time have been reset. If this problem happens frequently, contact the SolarMax Service Centre. Set the time and date correctly.
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zimmermandebraSep 2, 2025
What to do if SolarMax 13MT2 Inverter displays 'Program Firmware'?
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  stephanierussellSep 2, 2025
  If your SolarMax Inverter displays 'Program Firmware', it means the inverter firmware is currently being updated. The inverter automatically resumes mains operation once the firmware update is complete.
K
Karen JenkinsSep 1, 2025
What causes 'External blocking' on SolarMax Inverter?
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  Amy WilsonSep 1, 2025
  The 'External blocking' message on your SolarMax Inverter indicates a 0% command from MaxRemote, which is coming from the grid operator. You must wait until the grid operator suspends the blocking of the inverter via MaxRemote.
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zvelasquezAug 31, 2025
What does 'Error DC polarity' mean on SolarMax 13MT2 Inverter?
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  ldyerSep 1, 2025
  If your SolarMax Inverter displays 'Error DC polarity', it indicates that one or more DC connections are connected incorrectly. Correct this by ensuring that you connect the DC supplies correctly.
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aguilarjoeAug 30, 2025
What causes 'Temperature limitation' on SolarMax 13MT2 Inverter?
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  Mr. Jacob Patton MDAug 31, 2025
  The 'Temperature limitation' message on your SolarMax Inverter indicates that the feed-in power has been temporarily reduced to limit the temperature of the inverter. To resolve this, clean the fan grids and improve ventilation in the operations room.
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Ashley DouglasAug 30, 2025
What does it mean if L and N are interchanged on SolarMax Inverter?
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  Lisa GarciaAug 30, 2025
  If your SolarMax Inverter indicates that 'L and N' are interchanged, it means a phase and the neutral conductor are incorrectly connected. To fix this, connect the AC supplies correctly.
J
Joshua HughesAug 29, 2025
What does 'Burst error' mean on SolarMax 13MT2?
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  Brenda WileyAug 29, 2025
  A 'Burst error' on your SolarMax Inverter means that the inverter disconnected from the grid five times or more on the same day. This warning is displayed for the remainder of the day, and the error counter will reset when the system restarts in the morning. Check your plant’s status logger in MaxWeb xp (if present) or check the grid parameters. If this happens repeatedly, contact our SolarMax Service Centre.
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Elaine AguirreAug 28, 2025
What to do if SolarMax Inverter displays 'Vac 10min too high'?
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  Alexander ContrerasAug 28, 2025
  If your SolarMax Inverter shows a 'Vac 10min too high' error, it means the maximum 10-minute average value of the mains voltage at the specified phase is too high. If this problem continues to occur, contact the responsible grid operator.
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Mrs. Karen RamirezAug 27, 2025
What to do if SolarMax 13MT2 Inverter shows 'Mains error'?
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  John YangAug 27, 2025
  If your SolarMax Inverter is displaying a 'Mains error', this indicates that the grid has been switched off. If this problem continues to occur, contact the responsible grid operator.
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Eileen ThomasAug 26, 2025
What does 'Insulation fault DC' mean on my SolarMax 13MT2?
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  Matthew ThompsonAug 27, 2025
  The 'Insulation fault DC' error on your SolarMax Inverter indicates that the insulation resistance of the PV generator against earth is too low. In this case, you should check the PV generator.