Troubleshooting
If
trouble
occurs
If
you run into any problems using the printer, use the following guidance to solve the problem.
If
the problem persists, consult your Sony dealer.
Power
Symptooo", .
The
C9
(onl
standby) button
cannot be turned
on.
•
Is
the AC power cord
properly connected?
Ca",selSolutions
~
Connect the AC power cord to an AC
outlet securely.
(.-...
page 12)
Displaying images
SymptQ~:"
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The LCD screen •
Is the memory card
or
an
~
Insert a memory card oran external device
displays no
external device properly
properly.
('-"'page
15,46)
images.
inserted?
•
Does the memory card or an
~
Insert a memory card or an external device
external device contain
that contains the recorded images.
images recorded with a
~
Check the file formats that can be printed
digital camera or other
with the printer.
('-"'page
83)
device?
•
Is the file format compatible
~
If
an image is not compatible with the
with the DCF?
DCF, it may not be printed with the
printer even if it is displayed on the PC
monitor.
No images appear
•
Is the TV input selector set
~
Even
if
the TV input selector
is
set to the
either on the LCD
to the printer?
printer, no images will be displayed when
screen or on the
an HDMI cable
is
connected.
TV monitor.
~
Switch the TV input selector to the
printer. Or disconnect the HDMI cable
and switch the display
to
the LCD screen.
Some images in
•
Are thumbnail images
~
If
the image is displayed but cannot be
the index view are
displayed in the index view? printed, the file used for printing
is
not displayed or
damaged.
not printed even if
~
If
an image is not compatible with DCF
they are displayed.
(Design rule for Camera File system), it
may not be printed with the printer even if
it
is
displayed on the PC monitor.
Continued
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