Troubleshoot a problem
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 119
“Dark print” on page 120 “Fine lines are not printed
correctly” on page 122
“Folded or wrinkled paper”
on page 123
“Gray background” on
page 124
“Horizontal light bands”
on page 134
“Incorrect margins” on
page 126
“Light print” on page 126
“Mottled print and dots” on
page 128
“Paper curl” on page 129 “Print crooked or skewed”
on page 131
“Repeating defects” on
page 139
“Solid black pages” on
page 131
“Text or images cut o” on
page 132
“Toner easily rubs o” on
page 133
“Vertical dark bands” on
page 136
Troubleshoot a problem 118
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