Spypoint LINK-MICRO-LTE - Cellular Signal & Battery Life

LINK-MICRO-LTESPYPOINT
22
ISSUES POSSIBLE SOLUTIONS
THE CAMERA IS NOT TRANSMITTING PHOTOS
Photo transmission issue
1. Verify if the signal strength received by your device is sucient.
2. Make sure you have not reached the photo limit of your cellular plan.
3. Verify if there is a message in the Photo section of your app.
You will receive a notication if your camera is active, but no motion
was detected. In those conditions, it is normal that your microSD card
and your app did not receive new photos.
4. Note that photos older than 7 days won’t be transferred.
NOTE : distinguish between “taking pictures” and “transmitting pictures”
from your camera to your app. They are two distinct camera functions:
• If your microSD card contains photos, the camera has no problem taking photos.
• If your microSD card is empty (doesn’t contain photos), put it back in the camera
and reboot your camera. Make a movement in front of the camera for it to take a photo.
If there are still no photos on your microSD card, there is an issue with taking photos.
• If one or many photos are added to your microSD card once you have moved in front
of your camera, after turning the camera o and on again, it should transfer them to your
app in the next 15 minutes at most. Otherwise, there is an issue with photo transmission.
THE CAMERA IS NOT RECEIVING A CELLULAR SIGNAL
1. Verify the coverage area of the cellular network to make sure it reaches your area.
2. Move your device to other locations to search for a stronger signal.
3. Turn the device OFF and ON between the attempts.
4. Make sure the antenna is installed properly (securely screwed down).
5. Use the long range cellular antenna #CA-01 (sold separately).
THE BATTERIES ARE DRAINING FAST
The following congurations of your camera aect power consumption:
Delay between shots – multi-shots – detection sensibility – transfer frequency – photo quality.
If possible, choose the less power-consuming options.
Troubleshooting