19 800 0002 12.2020
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Warranty and service
9 Warranty and service
NOTICE
Modifications to the device, handpiece and the pulse transmitters are not permitted.
Any unauthorised opening, repair or modification of the device by unautho-
rised personnel will relieve the manufacturer of its liability and responsibility
for safe system operation. This will automatically void the warranty even be-
fore the end of the warranty period.
9.1 Warranty for the control device
During the two-year warranty period from the date of delivery of the product or for
20 million pulses, whichever is sooner, defects will be remedied at no charge to the
customer upon the customer furnishing adequate proof that the defect is due to de-
fects in material or workmanship. The warranty does not extend to wear parts.
In order to make a claim under the warranty, the device must always have been cor-
rectly attached to the transport base plate for the purposes of transportation.
Transport costs and the risk of loss during the shipping of returned products shall be
borne by the customer.
The pulse transmitter, overhaul kit and handpiece are not covered by the warranty as
they are wear parts.
9.2 Service
If you have any other questions about the MASTERPULS
®
ONE, please contact your
certified dealer.
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