34
Heater shuts off in use
(ODS operates).
1. Open window and/or door
for ventilation.
2. Contact local natural or pro-
pane/LP gas company.
3. Clean ODS/pilot (see Care
and Maintenance page 30).
1. Not enough fresh air is
available.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
Gas odor even when
control knob is in OFF
position.
1
. Locate and correct all
leaks(see
“Checking Gas
Connections” page 18.
2. Replace control valve.
1. Gas leak. See Warning
statement, page 31.
2. Control valve defective.
Gas odor during
combustion.
1
. Foreign matter between
control valve and burner.
2. Gas leak. See Warning
statement page 31.
1. Take apart gas tubing and
remove foreign matter.
2. Locate and correct all leaks
(see “Checking Gas Con-
nections “page 18.)
PROBLEM POSSIBLE CAUSE REMEDY
REPLACEMENT PARTS
NOTE: Use only original replacement parts. This will protect your warranty coverage
for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement
parts, call Customer Service toll free at (
1-866-573-0674) for referral information.
When calling Customer Service or your dealer, have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas used (Propane/LP or Natural gas/NG)
• Purchase date
• Usually, we will ask you to return the defective part to the factory
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement
part(s) call Customer Service toll free at (
1-866-573-0674) for referral information.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
To Next Page
Loading...
