User’s Manual - 31
Copyright(c) 2005, Sun Microsystems, Inc. All rights reserved.
Troubleshooting
Check List
Before calling for service, check the information in this section to see if you can
remedy any problems yourself. If you do need assistance, please contact an
authorized service center.
Symptom Check List Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord connected
properly?
Check the power cord connection and
supply.
Can you see "No
Connection, Check Signal
Cable" on the screen?
Check the signal cable connection.
Can you see "Sync. Out of
Range, 68.7kHz 168Hz
PP" on the screen?
You can see this message when the signal
from the video card exceeds the maximum
resolution and frequency that the monitor
can properly handle.
Adjust the maximum resolution and
frequency that the monitor can properly
handle at the video source.
There is no image on the
screen. Is the power indicator
on the monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press a key on the keyboard to activate the
monitor and restore the image on the
screen.
I cannot see the On
Screen Display.
Have you locked the On
Screen Display (OSD)
Menu to prevent changes?
Unlock the OSD by pressing the MENU
button for at least 10 seconds.
The image on the
screen is shaking.
Check the monitor
configuration to see if it is in
Interlace Mode. (Interlace
Mode: Vertical frequency
43Hz, 87Hz(i), etc)
The signal from the video card exceeds the
maximum resolution and frequency of the
monitor.
Are there any magnetic
products such as a power
adapter, speaker or a high
voltage wire near by?
Move the monitor away from anything that
can create a strong magnetic field.
Is the voltage stable? The screen image can appear to shake or
vibrate at a particular time of day due to
low supply voltage.
The screen image can also appear to shake or vibrate if there is a
problem with the video card or the computer's main board.
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