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• Install or operate the product without observing relevant safety regulations in the
deployment location
• Ignore the safety warnings or instructions contained in all documents relevant to the
product
• Install or operate the product under incorrect safety or protection conditions
• Alter the product or supplied software without authority
• Product malfunctions due to operation attached or neighboring devices running out of
the allowed limit values
• Unforeseen calamity or force majeure
The use of supplied software produced by Sungrow Power Supply Co., Ltd. is subject to the
following conditions:
• Sungrow Power Supply Co., Ltd. assumes no liability for direct or indirect damages
arising from the use of Software. This also applies to the provision or non-provision of
support activities.
• Software used for commercial purposes is prohibited.
• Decompiling, decoding or destroying the original program, including Software and the
embedded software, is prohibited.
10.4 Contact Information
In case of questions about this product, please contact us.
We need the following information to provide you the best assistance:
• Model of the device
• Serial number of the device
• Fault code/name
• Brief description of the problem
For detailed contact information, please visit: https://en.sungrowpower.com/contactUS
10 Appendix System Manual
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