6
Preface
5.3 SuperDoctor
®
5 ...................................................................................................................67
5.4 IPMI ....................................................................................................................................68
Chapter 6 Optional Components
6.1 Storage Control Cards .......................................................................................................69
Storage Protocols Supported ........................................................................................69
6.2 Upgrade Fans .....................................................................................................................69
6.3 GPU Support ......................................................................................................................70
6.4 Cable Management Arm.....................................................................................................70
6.5 TPM Security Module .........................................................................................................72
Chapter 7 Troubleshooting and Support
7.1 Information Resources ........................................................................................................73
Website .............................................................................................................................73
Direct Links for the AS -1115CS-TNR System ..............................................................73
Direct Links for General Support and Information .......................................................73
7.2 Baseboard Management Controller (BMC) ........................................................................74
7.3 Troubleshooting Procedures .............................................................................................74
Before Power On ..............................................................................................................75
No Power ..........................................................................................................................75
No Video ...........................................................................................................................75
System Boot Failure ..........................................................................................................76
Memory Errors ..................................................................................................................76
.......................................................76
When the System Becomes Unstable ..............................................................................76
7.4 BIOS Error Beep (POST) Codes .......................................................................................78
Additional BIOS POST Codes ..........................................................................................78
7.5 Crash Dump Using IPMI .....................................................................................................79
7.6 UEFI BIOS Recovery .........................................................................................................80
Overview ...........................................................................................................................80
Recovering the UEFI BIOS Image ....................................................................................80
Recovering the Main BIOS Block with a USB Device ......................................................80
7.7 CMOS Clear .......................................................................................................................85
7.8 BMC Reset .........................................................................................................................85
7.9 Where to Get Replacement Components ..........................................................................86
7.10 Reporting an Issue ............................................................................................................86
Technical Support Procedures ..........................................................................................86