Supermicro SuperServer SYS-111C-NR - 7.3 Troubleshooting Procedures

71
Chapter 7: Troubleshooting and Support
No Power
• Check that the power LED on the motherboard is on.
• Make sure that the power connector is connected to the power supply.
• Check that the motherboard battery still supplies approximately 3VDC. If it does not,
replace it.
• Check that the system input voltage is 100-127Vac or 200-240Vac, 50-60Hz.
• 󰀨
Figure 7-3. Location of the MB Power LED
X13SEDW-F
REV:1.01A
DESIGNED IN USA
DIMME2
DIMMD2
DIMMF2
DIMMB2
DIMMA2
DIMMG2
DIMMC2
DIMMH2
DIMMA1
DIMMG1
DIMMB1 DIMMC1
DIMMH1
DIMMD1
DIMME1 DIMMF1
CPU
BIOS LICENSE
BAR CODE
+
IPMI CODE MAC CODE
FAN3
FAN2
FAN1
FAN4
FAN6 FAN5
MH16
MH15
JUSBRJ45
JUIDB1
JP2
JTPM1
LED4
JSTBY1
JM2_2
JM2_1
JNVME1
JNVME8
JNVME7 JNVME6
JNVME5
JNVME4
JNVME3
JNVME2
JF1
JPI2C1
JS1
JPCIE1
JAIOM2_1
JAIOM1_1
JAIOM2_2
JFP2
JFP1
MH1
MH2
MH5 MH3 MH6
MH9
JRK1
JBT1
BT1
J13
JB1
JPG1
JRU1
JWD1
JPME1
JPME2
JSPD1
JVRM1
JPWR1
JPWR2
JPWR3
JP1
JOH1
JCP1
JPFR3 JPFR1 JPFR2
JDBG1
JL1
M.2_MH4 M.2_MH1
M.2_MH3
M.2_MH2
JIPMB1
J10
JNCSI1
LED2
LED1
LE1
JAIOM1
JAIOM2
JLUIO2
JRUIO2
JRUIO1
JLUIO1
MH4
JS2
PCIe_IN_AIOM2_2
PCIe_IN_AIOM1
PCIe 3.0x2
M.2 NVME
M.2 NVME
M.2-P_1
JS2:SATA 8-11
P1-AIOM PCIe 5.0 x16
P1-AIOM PCIe 5.0 x16
P1 LUIO PCIe 5.0 x16
VGA
JUSBRJ45:
USB2/3(3.0)
IPMI_LAN
USB0/1
PCIe 3.0 x2
M.2-P_2
COM1
JS1:SATA 0-7
2-3:ME MANUFACTURING MODE
1-2:NORMAL
2-3:ME RECOVERY
1-2:NORMAL
JPME2
JPME1
CMOS CLEAR
P1 RUIO PCIe 5.0 x16
CHASSIS INTRUSION
JL1:
JWD1:WATCH DOG
2-3:NMI
1-2:RST
JRK1:
BT1: BATTERY
RAID KEY-1
2-3:RST
JRU1:JFP1 CTRL
1-2:UID
2-3:DISABLE
1-2:ENABLE
JPG1:VGA
TPM/PORT80
LE1
7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the Technical Support Procedures or
Returning Merchandise for Service sections in this chapter. Power down the system before
changing any non hot-swap hardware components.
General Technique
If you experience unstable operation or get no boot response, try:
1. 󰀨
cards, from the motherboard. Make sure the motherboard is not shorted to the chassis.
2. 
3. Power up. If the system boots, check for memory errors and add-on card problems.