Maintenance
Returning the
Instrument for S er vice
When repacking the instrument for shipment, use the original packaging. If
the packaging is unavailable or unfit for use, contact your local Tektronix
representat
ive to obtain new packaging.
Seal the shipping carton with an industrial stapler or strapping tape.
Before returning the instrument for service, contact the Service Center to get
an RMA (return material authorization) number, and any return or shipping
informati
on you may need.
If the instrument is being shipped to a Tektronix Service Center, enclose the
followin
g information:
The RMA number.
The owner’s address.
Name and phone number of a contact person.
Type and serial number of the instrument.
Reason for returning.
Acomp
lete description of the required service.
Mark the address of the Tektronix Service Center and the return address on the
ship
ping carton in two prominent locations.
4–6 MSO70000/C, DSA70000B/C, DPO70000B/C, DPO7000, MSO5000, DPO5000 Series
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