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I can’t pair my remote control with my T-Box
®
Resettheremotepairingofyourremotecontrol(referinstructionsonre-pairing
yourremoteonpage43).
Press button ‘1’ and button ‘7’ at the same time, and hold them both down for
5 seconds. Then follow the on screen instructions, which will ask you to press
a specic number on your remote control.
I press the button once, and the T-Box behaves as if I pressed the button
many times
Thisisgenerallycausedbytheremotebatteriesstartingtogoat.Tryreplacing
the batteries in your remote.
If after replacing the batteries you are still encountering the same problem,
please call us on 13 2200.
The T-Box often doesn’t respond to the remote reliably
This is often caused by low battery strength. Try moving closer to the T-Box and
trying the remote again. If the remote works reliably when you are very close to
the T-Box, it's time to replace the remote batteries.
If after replacing the batteries you are still encountering the same problem,
please call us on 13 2200
I keep having to change the batteries in my remote
The batteries should last for many months. Call us on 13 2200 to arrange a
replacement remote.
I’ve lost or broken my remote control
Call us on 13 2200 to order a new remote or visit telstra.com/tbox.
YouhavetheoptionofbuyingtheT-Boxremoteorelseacompatible
Logitech universal remote.
Remember you’ll need to pair your new remote with your T-Box.