Telstra T-BOX - TROUBLE WITH THE PROGRAM GUIDE; Missing Program Guide Information; Free-to-Air Channel Reception Problems

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TROUBLE WITH THE PROGRAM GUIDE
The program guide information is missing
•MakesureyourT-Box
®
is connected to BigPond
®
internet
•Makesureyou’veregisteredyourT-Box
•Ifyou’vejustrestartedyourT-Box,youmightneedtowaitafewminutes
while the program information loads
•Detailedinformationmaynotbeavailableforsomeprogramsorchannels
YoucanalsoresettheprogramguidebyselectingSettings,T-BoxInformation
and then Re-set options. Select the Reset Program Guide option. This will take
a few minutes
TROUBLE WITH FREETOAIR CHANNEL RECEPTION
I can’t get all the free-to-air channels
(Orsomeofthemhavepoorreception).
•CheckthatyourTVaerialcableisconnectedtoyourdigitalTVantennacorrectly
•Makesurethatthechannelsyou’remissingareactuallyavailableinyourlocation
•MakesureyourTVaerialiscorrectlyinstalledandcanactuallyreceive
all the available channels
•Thentryre-scanningfree-toairchannels.TodothisgotoT-BoxSettings,
select Channel tuning and then select re-scan channels
•YoumayneedtoseekadvicefromaprofessionalTVorTVantennainstaller
if this is unsuccessful. If this is unsuccessful try manual tuning
How do I manually tune TV channels?
•Ifyouhaveaspecicdigitalchannelthatyouwouldlikedisplayedonthe
T-Box, you will need to follow these steps:
•GotoChannelTuningsectionoftheSettingsmenu.
•SelecttheManualTuningoption
•Usetheleft/rightarrowsonyourremotecontroltoscrollthroughthe
channels. It will try to nd this channel and advise if the channel was detected.
•IfthechannelhasbeendetectedpressOKtoaddthischanneltoyourT-Box
YoumayneedtoseekadvicefromaprofessionalTVorTVantennainstallerif
this is unsuccessful.