Document Version: V1.3
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If the cloud status is Offline, try the following solutions:
- Ensure that the router is connected to the internet in the network and the DHCP
function is disabled.
- Ensure that the LAN port of the NVR is connected to the peer side (router or switch)
correctly and securely.
- Ensure that the LAN DHCP function of the NVR is enabled.
Step 2 Download and register the TDSEE App. (If you have registered, skip this step.)
1. After the smartphone is connected to the internet successfully, download and install the
TDSEE App onto your smartphone by scanning the QR code below or by searching for
TDSEE in Google Play or App Store.
Scan the code to download TDSEE App
2. Run the TDSEE App.
TDSEE
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