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Tesla WALL CONNECTOR - User Manual

Tesla WALL CONNECTOR
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WALL CONNECTOR, 40A SINGLE PHASE INSTALLATION MANUAL
THIS MANUAL IS OF THE HIGHEST IMPORTANCE
Approved Markets: China Mainland, Hong Kong
壁挂式连接器, 40A 单相电流 安装手册
该手册至关重要
经批准的市场:中国大陆地区和香港地区
壁掛式連接器, 40A 單相電流 安裝手冊
本手冊至關重要
經核準的市場:中國大陸地區和香港地區
WALL CONNECTOR, 40A SINGLE PHASE INSTALLATION MANUAL
THIS MANUAL IS OF THE HIGHEST IMPORTANCE
Approved Market: Australia
Cover_Tri_Language_Covers_and_Dividers.fm Page 1 Tuesday, July 15, 2014 1:41 PM

Questions and Answers

  • R
    Rebekah McleanSep 10, 2025
    What to do if Tesla Battery Charger fails the internal self-check?
    • T
      Thomas McguireSep 10, 2025
      If the Wall Connector doesn't pass its self-check, unplug it from the car and press the RESET button. Then, plug it back into the car. If the error continues, unplug the Wall Connector, power it off, power it back on, and then plug it back into the car.
  • J
    Julia AndersonAug 22, 2025
    What to do if Tesla Battery Charger shows ground fault?
    • C
      Courtney MooreAug 23, 2025
      If your Tesla Wall Connector indicates a ground fault, which means current is unsafely leaking, try disconnecting the Wall Connector from your vehicle and then reconnecting it. If the issue remains, turn OFF the circuit breaker for the Wall Connector, wait for about 10 seconds, and then turn the breaker back ON. After that, try reconnecting the Wall Connector to your vehicle. The cause may be a Line to ground or Neutral to ground fault. If the problem continues after these steps, further assistance is needed.
  • A
    Adam DiazAug 25, 2025
    Why is my Tesla Battery Charger reducing current due to high temperature?
    • R
      Ronald HarrisAug 25, 2025
      The charging current might be reduced because high temperature was detected inside the Wall Connector. Ensure that the Wall Connector isn't covered and that there isn't a heat source nearby. If the problem continues even when the ambient temperature is normal (below 100°F or 38°C), further assistance is needed.
  • K
    Katherine VazquezAug 26, 2025
    Why is my Tesla Battery Charger reducing current due to high temperature in the vehicle connector?
    • J
      Joseph JordanAug 26, 2025
      The charging current is possibly being reduced because a high temperature has been detected in the Vehicle Connector. To resolve this: * Ensure the connector is fully inserted into the vehicle's charging port. * Make sure the connector is not covered. * Verify there is no nearby heat source. If the issue continues in normal ambient temperatures (under 100°F or 38°C), further assistance is needed.
  • R
    Robin Jackson PhDAug 27, 2025
    Why is my Tesla Battery Charger reducing current due to high temperature in the wall plug?
    • L
      lisahernandezAug 28, 2025
      The charging current is possibly being reduced because a high temperature has been detected in the wall plug or on the input terminals to the Wall Connector. If the Wall Connector is hard-wired, make sure that it is not covered and there is no heat source nearby. If the problem continues even when the ambient temperature is normal (under 100°F or 38°C), further assistance is needed.
  • V
    vancelindaAug 29, 2025
    What to do if Tesla Battery Charger has over current protection?
    • J
      Jonathan ReeseAug 29, 2025
      If your Tesla Wall Connector indicates over current protection, reduce the vehicle's charge current setting. If the problem continues and the attached vehicle is manufactured by Tesla, further assistance is needed. If the attached vehicle is not manufactured by Tesla, contact the original manufacturer.
  • H
    Heather SmithSep 18, 2025
    What to do if Tesla Automobile Accessories Wall Connector lost ground?
    • K
      Kyle HorneSep 18, 2025
      If your Tesla Automobile Accessories Wall Connector loses ground, ensure the power outlet is properly grounded and that the hot and neutral pins are correctly wired. If you're uncertain, consult your electrician.
  • K
    Kevin JacksonSep 12, 2025
    What to do if Tesla Battery Charger shows 'contactor failed' error?
    • V
      Vanessa MendozaSep 12, 2025
      If the Tesla Wall Connector indicates a contactor failure, unplug it from the car and wait 10 seconds. If the error persists, contact Tesla.
  • S
    Steven CrossSep 8, 2025
    What to do if Tesla Battery Charger shows a ground fault error?
    • L
      logan72Sep 8, 2025
      If your Tesla Battery Charger indicates a ground fault, which means electrical current is leaking unsafely, it should automatically reset in 15 minutes. If it doesn't reset, ensure no one is touching the car and then press the RESET button.
  • J
    James FlynnSep 5, 2025
    What causes Tesla Battery Charger hardware failure?
    • L
      Linda ChenSep 5, 2025
      Tesla Wall Connector hardware failure can occur due to several reasons: * Contactor failure * Self-test failure in CCID circuitry * Other hardware issues such as MCU, 3V3output, or the thermal sensor. Further assistance is needed.

Summary

Safety Information

Warnings

Critical safety warnings for installation and operation of the Wall Connector, covering hazards.

Cautions

Important cautions regarding potential damage, operational limits, and handling of the Wall Connector.

Specifications

Features

Optional Circuit Ratings

Guidance on selecting circuit breaker ratings for optimal charging speed and performance.

Self-Monitoring and Recovery

Details on the Wall Connector's automatic diagnostic and fault recovery capabilities.

Power Outages

Explanation of how the Wall Connector manages charging resumption after power interruptions.

Service Wiring - Single Phase

Ground (Earth) Connection

Essential instructions for proper grounding to ensure safety and functionality.

Installation Overview

Step One - Check Box Contents

Verification of all components included in the Wall Connector shipping box.

Step Two - Install Wall Bracket

Instructions for securely mounting the Wall Connector bracket to the wall.

Step Three - Prepare for Installation

Steps to prepare the Wall Connector unit for mounting and wiring.

Step Four - Mount on Wall

Procedure for attaching the Wall Connector unit to the installed wall bracket.

Step Five - Connect Wiring

Detailed guide for connecting the electrical wiring to the Wall Connector.

Step Six - Set the Operating Current

Instructions for configuring the Wall Connector's operating current using DIP switches.

Step Seven - Confirm a Successful Installation

Procedure to verify the correct installation and initial operation of the Wall Connector.

Step Eight - Secure Cover and Power Up

Final steps to secure the unit's cover and restore power after installation.

Step Nine - Install the Cable Hanger

Instructions for installing the accessory cable hanger for neat storage.

Troubleshooting

Maintenance and Repair

Tesla WALL CONNECTOR Specifications

General IconGeneral
Amperage48 A
CurrentAC
ConnectivityWi-Fi
CompatibilityAll Tesla vehicles
Connector TypeTesla proprietary connector
Operating Temperature-30°C to 50°C
Enclosure RatingNEMA 3R
Installation TypeWall-mounted
Maximum Power Output11.5 kW
Cable Length24 feet (7.3 meters)

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