ThinkPad X131e - FRU Identification for CTO, CMV, and GAV Products

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(example:1829-W15).
•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).
•eSupportwillshowboththeCTOandCMVmachinetypemodels(example:1829-CTOand1829-W15will
befoundontheeSupportsite.)
GeneralAnnounceVariant(GAV)
Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(example:1829-F1U).Also,PEWandeSupportwilllisttheseproductsunderthesamexedmodel
number.
FRUidenticationforCTO,CMV,andGAVproducts
TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV
products.ThesesourcesarePEWandeSupport.
UsingPEW
•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities
forCTO,CMV,andGAVproductsatanMT-serialnumberlevel.Anexampleofkeycommoditiesarehard
diskdrives,systemboards,microprocessors,liquidcrystaldisplays(LCDs),andmemorymodules.
•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where
model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,
wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).
•PEWcanbeaccessedatthefollowingWebsite:
http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY
SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe
returnedinthePEWrecordunderCOMPONENTINFORMATION.
UsingeSupport
Forkeycommodities(examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory
module)
•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe
samerecordfoundinPEW).
•eSupportcanbeaccessedathttp://www.lenovo.com/support.
•Toviewthekeycommodities,dothefollowing:
1.ClickWarranty.
2.ClickCheckWarrantyStatus.
3.OntheWarrantyStatusLookuppage,clickPartsLookup.
4.T ypeyourmachinetypeandserialnumber,andthenclickSubmit.Thekeycommoditieswillbe
displayed.
FortheremainingFRUs(thecompletelistofFRUsattheMTmodellevel)
•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.
•ToviewthecompletelistofFRUs,dothefollowing:
1.ClickProduct&PartsDetailandthenfollowtheinstructionsonthescreentoreachtheProduct
andPartsDetailspage.
2.ClickthePartsDetailtabtoviewthelistofserviceparts.
Chapter2.Importantserviceinformation21