Chapter4.Relatedserviceinformation
Thischapterpresentsfollowinginformation:
•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage29
•“UsingtheWindowsrecoveryprogramsontheWindows8operatingsystem”onpage30
•“Passwords”onpage31
•“Powermanagement”onpage33
•“Symptom-to-FRUindex”onpage34
ServiceWebsite:
Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecomeavailable,they
willbepostedonhttp://www.lenovo.com/support.
RestoringthefactorycontentsbyusingRecoveryDiscSet
Whentheharddiskdriveorsolid-statedriveisreplacedbecauseofafailure,noproductrecoveryprogramis
onthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.OrdertheRecovery
DiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installedsoftware
whentheyarrive.Forinformationonwhichdiscstoorder,gotohttp://www.lenovo.com/serviceparts-lookup.
TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer
totheoriginalfactoryconguration.
•OperatingSystemRecoveryDisc(onedisc):ThisdiscrestorestheMicrosoftWindowsoperatingsystem.
Usethisdisctostarttherecoveryprocess.
•ApplicationsandDriversRecoveryDisc(oneormorediscs):Thisdiscrestoresthepreinstalled
applicationsanddriversonthecomputer.
•SupplementalRecoveryDisc:Thisdisccontainsadditionalcontent,suchasupdatestothesoftwarethat
waspreinstalledonthecomputer.NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.
Notes:
•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.
•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.
Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:
Note:Recoverycantakeonetotwohourstocomplete.Thelengthoftimedependsonthemethodyouuse.
Ifyouuserecoverydiscs,therecoveryprocesswilltakeabouttwohours.
1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed
orwhenyouhearrepeatingbeeps,releasetheF1key.TheThinkPadSetupprogramopens.
b.UsethearrowkeystoselectStartup➙Boot.
c.SelecttheCD/DVDdriveasthe1stBootDevice.
2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.
3.PressF10tosavetheThinkPadSetupprogramcongurationchanges.Followtheinstructionsonthe
screentobegintherecoveryprocess.
4.SelectyourlanguageandclickNext.
©CopyrightLenovo2012
29