Problem Possible cause What to do
No picture or sound on
TV or amplifier
HDMI or SCART is not
selected on your TV or
amplifier or the unit is set
to higher resolution as
the TV supports.
TV/amplifier is not
switched on
Switch to correct TV/
amplifier input
Select lower resolution
on receiver
Switch TV/amplifier on.
Check if S/PDIF
connection is used.
Scrambled channel
Message
Channel is scrambled Select alternative
channel
No response to remote
control
Receiver off
Remote not aimed
correctly
Front panel obstructed
Remote batteries
exhausted
Plug in and turn on plug
Aim remote at front
panel
Check for obstructions
Replace remote batteries
Forgotten PIN code
Forgotten channel lock
code
Default PIN is 1234
Contact local Service
Hotline or send email
to our Support via
www.thomsonstb.net
Signals are interrupted
or blocking is visible on
screen
Cable signals are too
weak or have reflections/
interference.
Press the INFO button
on remote 3x to call up
signal bars and check
your cable connections
and leads. Using (many)
splitters in the signal lead
might cause reflections/
interference in the
digital signal and distort
reception. When in
doubt, check with your
dealer.
The receiver switches off
automatically.
Auto Standby function
enabled.
Disable auto standby.
See section 7.3.7 for
details.
To Next Page
Loading...
