Check point
When
Plain menu Synchro-cooking using the cooking plate
Was the timer function
used?
Were more than the
maximum or less than
the minimum amounts of
ingredients and
seasonings used than
indicated in the
cookbook?
Were the ingredients
arranged unevenly in the
cooking plate?
Was a menu other than
"Synchro-cooking" or
"Stew·Soup" used?
Was the plug
disconnected, or was
there a prolonged power
outage?
Cooked rice
Is too hard ●●
Is too soft ●● ●●
Is not cooked
completely
●●●
Has a hard center ●●
Is burned ●●●●
Has an odor ●●●
Is sticky ●●●
Cooked food
Is too hard ●●●
Is too soft ●●●●
Is not fully heated ●●●
Overflows into the
rice
●●●
During cooking
Steam leaks ●●●
Boils over ●●●
Cooking time is too
long
●●●
Reference page -222222 - 2439
Problem Cause
There is a thin film covering the
rice.
A thin, tissue-like film is formed by melted and dried starch. This is not harmful to your health.
Rice sticks to the inner pot. Soft rice and sticky rice can easily stick to the pot.
Check point
When
Was the amount of rice,
ingredients, and water
correct?
Are there grains of burned rice
or water drops etc. adhering to
the exterior base inner pot, the
heating plate, or the center
sensor?
Was the plug disconnected, or
was there a prolonged power
outage?
Was the rice stirred and
loosened well?
Are there any grains of rice
adhering to the gasket or the
brim of the inner pot, etc.?
Was the rice (other than rinse
free rice) washed sufficiently?
Was the rice or food reheated
3 or more times?
Was the Timer function set for
more than 12 hours in
advance?
Was the Keep Warm function
used continuously for more
than 12 hours?
Rice being kept warm
Has an odor ●● ●● ●●
Is discolored ●●●●●
Is dry ●●●●● ● ●
Is sticky ●●●●● ●
Reheated rice is dry ●●● ●
Reference page 11·12 12·30 - 32 39 16 12·30 11·12 21 17 - 19 20
13
Cooking Is Not Performed Properly
34
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