Check the following points if you experience a problem with the cooked rice or with the operation of the rice cooker,
etc.
Check point
When
Shared cooking menu
Was the amount of rice,
ingredients, and water
correct?
Was cooking done with
alkaline ionized water (pH 9
or higher)?
Was cooking done with hard
water such as mineral
water?
Was the correct menu
selected?
Was a key pressed after
cooking without turning off
the Keep Warm function?
Are there grains of burned
rice or water drops etc.
adhering to the exterior base
inner pot, the hot plate, or
the center sensor?
Is the inner pot deformed?
Was the plug disconnected,
or was there a prolonged
power outage?
Was the rice stirred and
loosened well?
Was more than the
maximum amount of rice
used?
Cooked rice
Is too hard ●●● ●●●●●
Is too soft ●● ● ● ●●●
Is not cooked
completely
●●●●●●●
Has a hard center ●●●●●●●
Is burned ●●●●●●
During cooking
Steam leaks ●●●●
Boils over ●●● ●
Cooking time is too
long
●●●●●●
Reference page 11·12 - - 14·19 12·16 12·30 - 32 - 39 16 11·38
Check point
When
Shared cooking menu
Are there any grains of rice
adhering to the gasket or the
brim of the inner pot, etc.?
Was the rice (other than rinse
free rice) washed sufficiently?
Was hot water (over 35˚C)
used to wash the rice or adjust
the water level?
Was the rice left soaking in the
water too long after washing?
Was the rice left in a colander
after washing?
Was the lid closed securely?
Was the rice mixed with other
ingredients or multi-grain rice?
Were seasonings stirred well?
Were there a lot of cracked
grains of rice?
Was cooking continued
immediately after the initial
cooking?
Was the rice cooker and its
parts cleaned sufficiently?
Cooked rice
Is too hard ●●● ●
Is too soft ●●●● ● ●●
Is not cooked
completely
●●●
Has a hard center ●●●●
Is burned ●●● ● ● ●
Smells like rice bran ●
During cooking
Steam leaks ●●●
Boils over ●● ● ● ●
Cooking time is too
long
● ●
Reference page 12·30 11·12 12 - - 12 11 - - 30 - 32
13
Cooking Is Not Performed Properly
33
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