7
Switching off the VIO device
Press the button quickly to switch off your device for a short time. Press for 3 seconds to put your
device to sleep when you are not using it for a longer time.
Connecting and pairing your VIO device
Before you can use your VIO device and app, you must first connect your device to your phone using
Bluetooth.
To connect your device, do the following:
1. Open the VIO app.
2. Switch on your VIO device.
3. Follow the on-screen instructions to connect and pair your device.
Reconnecting your VIO device
You only have to connect and pair your VIO device to your phone the first time you use it. Next time
you switch on your device, it will automatically connect to your phone.
If your device does not automatically connect, do the following:
1. On your phone, make sure Bluetooth is switched on.
2. Switch on your VIO device.
The scooter appears on the device screen.
Note: If you see a phone symbol on your device, switch your device off then on again. If
you continue to see a phone symbol, you must factory reset your VIO device.
3. Start your VIO app.
4. Tap the VIO device button to open the My TomTom VIO screen.
5. Tap Try to pair again.
Your device should pair with your phone. If your device does not pair, continue with the follow-
ing steps.
6. Select TomTom VIO from the list of devices.
7. Tap the tick on the device screen and Pair on the app.
Your VIO device connects to your phone.
Connecting your VIO device to a different phone
To use your VIO device on a different phone, do the following:
1. Switch off Bluetooth on the phone that is connected to your VIO device.
The phone symbol appears on the device screen.
2. Wait 60 seconds for your VIO device to enter pairing mode.
3. On your second phone, make sure Bluetooth is switched on.
4. Follow the on-screen instructions to connect and pair your device.