Topens DKC500S User Manual (English)

Questions and Answers:

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lowerymorganAug 8, 2025
Why is my Topens DKC500S remote control not working?
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  Brittany ThompsonAug 8, 2025
  If the Topens Gate Opener remote control isn't working, first check if the indicator light on the remote turns on when you press a button. If it doesn't, replace the battery. Also, ensure you're not too far from the opener when using the remote. If the remote is still not working, try erasing and then re-programming the codes in the device, making sure the codes are correct. If problems persist, the control board might need to be checked and possibly replaced.
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Glenn BoltonAug 13, 2025
Why does my Topens DKC500S open but fail to close?
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  Austin CarterAug 13, 2025
  If your Topens Gate Opener opens but won't close, check for any obstructions blocking the photocell. If there are no obstructions, test the limit switch by using a jumper wire to short terminal 4 with terminals 3 and 5, then use a keying device to operate the opener. If the motor runs in both directions, replace the limit switch. If the issue continues, the control board might need to be checked and possibly replaced.
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Christopher AndersonAug 18, 2025
What to do if Topens Gate Opener does not run but the power LED is ON?
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  Harold BlankenshipAug 18, 2025
  If your Topens Gate Opener's power LED is ON but the opener isn't running, the beam might be blocked if you're using a photocell as a secondary entrapment prevention device; ensure the beam is clear. If no photocell is used, the photocell terminal of the control board should be shorted by a jumper wire. Check the motor by releasing the clutch and connecting the motor wires directly to a 24V battery to see if it runs in both directions. Also, test the limit switch by using a jumper wire to short terminal 4 with terminals 3 and 5, then operate the opener with a keying device. If the motor runs in both directions, replace the limit switch. If none of these steps work, the control board might need to be replaced.
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Andrew WhiteheadAug 22, 2025
How to fix a Topens Gate Opener when it does not run and the power LED is OFF?
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  Timothy MeyerAug 22, 2025
  If your Topens Gate Opener isn't running and the power LED is OFF, ensure the power cord is properly plugged into the mains outlet. Check if the output voltage of the transformer is 24VAC; if it's 0, the transformer may be overheated or damaged. Turn the power off and allow the board to cool, then reset. If the issue persists, replace the transformer. Check the fuse in the control board and replace it if it's burnt out. If you're using batteries, check the over-discharged LED on the solar controller and wait for the batteries to fully charge. If the over-discharged LED is ON with normal battery voltage (>24VDC), replace the solar controller. If none of these steps resolve the issue, the control board might need to be checked and possibly replaced.
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timothy29Aug 28, 2025
What to do if Topens Gate Opener starts but immediately stops or reverses?
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  pjohnsonAug 28, 2025
  If your Topens Gate Opener starts but immediately stops or reverses, check that the HALL sensor board is tightly connected to the control board. Ensure the clutch is properly adjusted and not slipping. If the opening or closing force is too small, increase it by turning Potentiometer A&B. Disconnect the gate from the opener to check if the gate slides freely. If the problem persists, the control board may need to be checked and replaced if necessary.
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Collin KellySep 2, 2025
What to do if Topens DKC500S Gate Opener opens, but stops and will not return?
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  Anthony Palmer MDSep 2, 2025
  If your Topens Gate Opener opens, stops, and won't return, try exchanging the two limit magnets, noting that one is an N pole and the other is an S pole. Also, try exchanging the limit switch wires CL (close) and OP (open). Ensure the magnet is installed in the correct position. If problems persist, the control board might need to be checked and possibly replaced.

Topens DKC500S Specifications

General

Type	Sliding Gate Opener
Motor Power	500W
Max Gate Length	40 ft (12 m)
Control Method	Remote Control
Remote Control Range	Up to 100 ft (30 m)
Protection Level	IP44
Safety Features	Obstacle Detection
Operating Temperature	-20°C to 60°C
Max Gate Weight	1200 lbs (544 kg)