Topens DKC2000S User Manual (English)

Questions and Answers:

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ttrevinoAug 6, 2025
Why Topens DKC2000S Gate Opener remote control does not work?
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  nicholewagnerAug 6, 2025
  There are several reasons why the remote control might not be working. First, the battery in the remote control might be dead, so check the indicator light and replace the battery if necessary. Second, you might be too far away from the opener, so try moving closer. Third, the remote control might not be suitable for the receiver; in this case, erase the remote controls and then re-program the codes in the device. Finally, the control board might be faulty and need replacement.
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Lori WatkinsAug 10, 2025
What to do if Topens DKC2000S Gate Opener can open, but fails to close?
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  Allison RiddleAug 10, 2025
  If the gate can open but fails to close, it might be due to an obstruction of the photocell; remove any obstruction. You can also check the limit switch by removing the wire connection of the limit switch connected to the 10#, 11#, and 12# terminals of the control board and then try again. Replace the limit switch if the motor could run in both directions. If the issue persists, check the control board and replace it if necessary.
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William BautistaAug 15, 2025
What to do if Topens Gate Opener does not run and RUN LED is OFF?
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  David HouseAug 15, 2025
  If the opener does not run and the RUN LED is off, ensure the power cord is properly plugged into the mains outlet. Check if the output voltage of the transformer is 24VAC; if it measures 0, the transformer may be overheated or damaged — turn the power off, allow the board to cool, and then reset. If the problem persists, replace the transformer. Also, check the fuse in the control board and replace it if it's burnt out. If you are using batteries, check the status of the LOAD LED on the solar controller; if it's off and the voltage of the batteries is too low, wait for them to charge fully. The solar controller could also be faulty if the LOAD LED is off when the battery voltage is normal (>24VDC). If none of these steps work, check the control board and replace it if necessary.
A
Amanda RamirezAug 19, 2025
What to do if Topens Gate Opener starts but immediately stops or reverses?
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  Krista JensenAug 19, 2025
  If the gate starts but immediately stops or reverses, check that the clutch is adjusted properly and is not slipping. If the opening or closing force is too small, turn the Potentiometer B to increase the force. Disconnect the gate from the gate opener and check that the gate slides freely without any binding. If none of these solutions work, check the control board and replace it if necessary.
D
David WilliamsAug 23, 2025
What to do if Topens Gate Opener does not run and RUN LED is ON?
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  evansgraceAug 25, 2025
  If the opener does not run but the RUN LED is ON, the photocell might be blocked. Check to be sure the beam is not blocked if a photocell is used as a secondary entrapment prevention device. If a photocell is not used, the photocell terminal of the control board should be shorted by a jumper wire.
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Jonathan SteeleAug 28, 2025
What to do if Topens Gate Opener opens, but stops and will not return?
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  Lisa BondAug 28, 2025
  If the gate opens, but stops and will not return, check the installing position of the magnets, as the opener will not run if both limit switches are activated by one magnet. Also, check the limit switch by removing the wire connection of the limit switch which is connected to the 10#, 11#, and 12# terminals of the control board and then try it again. Replace the limit switch if the motor could run in both directions. If the issue persists, check the control board and replace it as necessary.
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Leah SummersSep 1, 2025
How to fix Topens DKC2000S when the motor runs but the gate doesn’t move?
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  Eric BuckleySep 1, 2025
  If the motor runs but the gate doesn’t move, ensure the clutch for emergency release is adjusted properly and is not slipping.

Topens DKC2000S Specifications

General

Motor Type	DC Motor
Max Gate Weight	2000 lbs
Max Gate Length	20 ft
Remote Control Range	100 ft
Safety Features	Obstacle detection
Warranty	1 year
Power Supply	AC 110V/60Hz