Topens DKC2000 User Manual (English)

Questions and Answers:

M
Michelle HolderAug 3, 2025
Why Topens DKC2000 Gate Opener remote control does not work?
- T
  Troy FosterAug 3, 2025
  There are several reasons why the remote control might not be working. First, the battery in the remote control might be dead, so check the indicator light and replace the battery if necessary. Second, you might be too far away from the opener, so try moving closer. Third, the remote control might not be suitable for the receiver; in this case, erase the remote controls and then re-program the codes in the device. Finally, the control board might be faulty and need replacement.
M
Molly ChandlerAug 7, 2025
What to do if Topens DKC2000 Gate Opener can open, but fails to close?
- R
  rogersdanielAug 8, 2025
  If the gate can open but fails to close, it might be due to an obstruction of the photocell; remove any obstruction. You can also check the limit switch by removing the wire connection of the limit switch connected to the 10#, 11#, and 12# terminals of the control board and then try again. Replace the limit switch if the motor could run in both directions. If the issue persists, check the control board and replace it if necessary.
S
Stephanie NicholsAug 11, 2025
What to do if Topens Gate Opener does not run and RUN LED is OFF?
- D
  Dawn Morgan MDAug 11, 2025
  If the opener does not run and the RUN LED is off, ensure the power cord is properly plugged into the mains outlet. Check if the output voltage of the transformer is 24VAC; if it measures 0, the transformer may be overheated or damaged — turn the power off, allow the board to cool, and then reset. If the problem persists, replace the transformer. Also, check the fuse in the control board and replace it if it's burnt out. If you are using batteries, check the status of the LOAD LED on the solar controller; if it's off and the voltage of the batteries is too low, wait for them to charge fully. The solar controller could also be faulty if the LOAD LED is off when the battery voltage is normal (>24VDC). If none of these steps work, check the control board and replace it if necessary.
R
Raymond CaldwellAug 16, 2025
What to do if Topens Gate Opener starts but immediately stops or reverses?
- E
  Elizabeth FieldsAug 16, 2025
  If the gate starts but immediately stops or reverses, check that the clutch is adjusted properly and is not slipping. If the opening or closing force is too small, turn the Potentiometer B to increase the force. Disconnect the gate from the gate opener and check that the gate slides freely without any binding. If none of these solutions work, check the control board and replace it if necessary.
J
Jessica BeckAug 20, 2025
What to do if Topens Gate Opener does not run and RUN LED is ON?
- D
  Dr. Thomas DicksonAug 21, 2025
  If the opener does not run but the RUN LED is ON, the photocell might be blocked. Check to be sure the beam is not blocked if a photocell is used as a secondary entrapment prevention device. If a photocell is not used, the photocell terminal of the control board should be shorted by a jumper wire.
J
Joseph DuncanAug 25, 2025
What to do if Topens DKC2000 Gate Opener opens, but stops and will not return?
- A
  Amy MorseAug 26, 2025
  If the gate opens, but stops and will not return, check the installing position of the magnets, as the opener will not run if both limit switches are activated by one magnet. Also, check the limit switch by removing the wire connection of the limit switch which is connected to the 10#, 11#, and 12# terminals of the control board and then try it again. Replace the limit switch if the motor could run in both directions. If the issue persists, check the control board and replace it as necessary.
S
sherringAug 29, 2025
How to fix Topens DKC2000 when the motor runs but the gate doesn’t move?
- P
  Pamela FloresAug 29, 2025
  If the motor runs but the gate doesn’t move, ensure the clutch for emergency release is adjusted properly and is not slipping.

Topens DKC2000 Specifications

General

Motor Type	DC Motor
Power	200W
Protection Level	IP44
Remote Control Range	30m
Control Method	Remote control
Safety Features	Obstruction Detection
Max Gate Weight	660 lbs (300 kg)
Max Gate Length	13 ft (4 m)
Operating Temperature	-4°F to +122°F (-20°C to +50°C)

Summary

General Safety

Electrical Safety Precautions

Disconnect power, install switches and RCDs, ensure correct earthing.

Product Use and Handling

Use as specified, avoid explosive atmospheres, observe good technical practice.

Check Your Gate Before Installation

Gate Smooth Operation Check

Ensure the gate moves freely by hand before installing the opener.

Preparation for Installation

Gate Structure Requirements

Ensure gate track is linear, horizontal, wheels suitable, structure strong, gate plumb and level.

Installation Precautions

Handle product with care, inspect for damage, dispose of components properly.

Safety Guidelines and Warnings

Warning Signs and Indicators

Position visible indication devices and warning signs on the gate structure.

Operational Safety Guidelines

Do not use other supplier's components, use original parts, do not modify, instruct users.

Positive Stops Installation

Closed Position Stop Setup

Ensure a minimum 3" distance between operator and chain bracket if roller hits stop.

Opening Position Stop Setup

Ensure a minimum 3" distance between operator and chain bracket if roller hits stop.

Parts List

Included Components

Gate opener, remote controls, chain, magnets, brackets, bolts, nuts, washers, idler wheel, etc.

Extra Parts

S and Y Series Extras

TCS3 Solar Charge Controller, 10W Solar Panel (S Series); 12V/7.2AH battery (Y Series).

Accessories Parts

Included Accessories

JD24VY 24V Warning Light, TC102 Photo Eye Beam Sensor.

Optional Accessories Parts List

Remote Controls and Keypads

M12 Remote Control, ERM12 Receiver, TC188/TKP3/TC175P Keypads.

Safety and Convenience Accessories

TEW3 Exit Wand, HLR01 HomeLink Kit, TC173/TC147 Push Buttons.

Sensors and Power Options

TC148 Push Button, TRF3 Photocell, TC102 Photo Eye Beam, TC196 WiFi Remote.

Solar and Battery Accessories

TSP30W/TSQ20W Solar Kits, TCS3 Solar Controller, LT08B Chain.

Replacement Parts

Control Board and Limit Switch

ZZDCPYMJ3A Control Board, ZZJCKG Limit Switch.

Technical Specifications & Features

Specifications

Model DKC2000(S/Y), 110-120V/60Hz, 550W, 20cm/s, 2000kg, IP44.

Key Features

Soft start/stop, midway mode, auto-close, rolling code, emergency release, obstruction stop.

Installation Overview

Component Placement Diagram

Visual guide showing placement of opener, magnets, sensors, solar panel, and accessories.

Installation of the Opener

Installation Cautions

Ensure level/parallel position, no friction, no derailment, presence of safety rollers.

Necessary Tools

Screwdrivers, electric drill, wire cutters, wire stripper, socket set, welder.

Concrete Pad Preparation

Dig hole (60x32x35cm) for concrete pad, ensuring proper depth and height.

Base Plate Assembly

Assemble base plate and mount opener to it for secure installation.

Opener Base Mounting

Cable Conduits and Concrete Pouring

Prepare conduits for cables before pouring concrete; ensure concrete is level and parallel.

Anchors and Base Plate Fixing

Mark, drill, insert anchors, and firmly tighten the base plate to the concrete pad.

Manual Operation

Engaging Manual Mode

Insert and turn release key 180° clockwise to disengage clutch for manual use.

Installation of Chain and Chain Brackets

Chain Brackets Attachment

Use "U" bolts or other appropriate bolts to attach chain brackets to the gate frame.

Chain Installation

Route chain around idler wheels, connect to drive sprocket, and attach to gate frame.

Chain Installation Details

Chain Tension Adjustment

Remove excess chain, adjust tension using chain bolts on both ends.

Chain Bracket Height Alignment

Ensure chain brackets are mounted at the same height as the chain on idler wheels.

Wheel Cover Clearance

Maintain at least 1" clearance between the wheel cover and the gate.

Installation of the Magnets

Magnet Positioning

Place magnet components on the gate and move by hand to fix brackets for limit switches.

Magnet Bracket Installation

Install brackets so opener stops at desired open/close positions when limit switch approaches magnet.

Magnet Placement Guidelines

Lower magnet on left, higher on right. Maintain 25-30mm (1-1.2") distance from limit switch box.

Magnet Installation Warning

Improper magnet installation can cause gate crash, which is very dangerous.

Connection of the Power Supply

Power Supply Warning

Never connect the opener to power outlet before all installations are done.

Battery Requirements

Marine or Automotive Type Battery required; must be waterproof or in waterproof circumstance.

Power Mode 1: AC Electricity Only

AC Power Connection

Connect live/neutral wires to L/N terminals of control board; PE is not needed.

Power Mode 2: AC + Batteries

AC and Battery Backup Wiring

Connect AC to control board and batteries to "24V BATT" terminal for backup.

Power Mode 3: Batteries + Solar Panel

Solar Power Setup

Connect batteries, solar panels, and solar controller according to wiring diagram.

Power Mode 4: AC + Batteries + Solar Panel

Combined Power Charging

Connect AC, batteries, solar panels, and controller for simultaneous charging.

Connection between Master and Slave Gate Opener

Dual Gate Communication Wire

Use a 2-core shield twisted-pair wire (20AWG) to connect control boards.

Maximum Distance

Maximum distance between master and slave openers should be within 100ft (30m).

Connecting of the Control Board

Single Gate Opener Wiring

Wiring diagram for connecting components to the control board for a single gate.

Dual Gate Opener Configuration

Set SW2 dip switch #2 to ON for master, OFF for slave; connect accessories to master.

Control Board Wiring Diagram

Visual representation of limit switches, battery, warning light, and motor connections.

Control Board Wiring Details

Motor Connection

Connect BLACK wire to MOTOR- (#25) and RED wire to +MOTOR (#24).

Limit Switches Connection

Connect WHITE to HI (#10), BLACK to COM (#11), BLUE to LOW (#12).

Transformer Connection

Connect transformer input to AC-OUTPUT N/L (#19/#20), output to AC 24V (#17/#18).

Control Board Wiring Details (Continued)

Warning Light Connection

Connect BLACK to Light DC24V- (#27) and RED to Light DC+24V (#26).

Battery Connection

Connect 24V+ to +24V BATT (#15) and 24V- to 24V BATT- (#16).

Photocell Beam System (PBS) Wiring

Connect emitter/receiver terminals to COM (#8) and +12V (#9), NC to INFR (#2).

Reflection Photocell Sensor Wiring

Connect AC10-25V/DC12-30V to COM (#8) and +12V (#9); NC to INFR (#2); COM to COM (#1).

Push Button Wiring Options

Connect push button to ONE, STOP, CLOSE, or OPEN terminals for different operations.

Exit Wand Wiring

Connect BLACK to COM (#8), BLUE to LOOP (#7), RED to +12V (#9), GREEN to COM (#8).

External Receiver Wiring

Connect BROWN to ONE (#4), BLACK to COM (#8), RED to +12V (#9).

Wired Keypad Wiring

Connect RED to +12V (#9), BLACK to COM (#8), BLUE to ONE (#4), PURPLE to COM (#1).

Control Board Wiring Details (Continued)

HomeLink Remote Control Kit Wiring

Connect "1" to ONE (#4), "2" to COM (#1), "DC+" to +12V (#9), "DC-" to COM (#8).

Setting of the Control Board

DIP Switches Overview

DIP switches control midway mode, auto close, soft stop, speed, and direction.

SW1 DIP Switch Functions

Details functions of SW1 DIP switches, including Midway Mode and Auto Close.

Midway Mode Configuration

Enable/disable midway mode via DIP Switch #2. Default is OFF.

Setting of the Control Board (Continued)

Auto-Close Time Setting

Set auto-close time using DIP Switches #3 and #6. Max 250 seconds.

Soft Stop Configuration

Enable/disable soft stop via DIP Switch #4. Soft stop period is 3 seconds.

Travel Learning Procedure

Perform travel learning using DIP Switches #4 and #6 for soft stop.

Start with Full Speed Option

Enable/disable full speed start via DIP Switch #5. Default is OFF.

Obstruction Handling (Closing)

Set stop/reverse behavior for obstruction during closing via DIP Switch #7. Default is ON.

Left/Right Gate Opening

Configure gate opening direction (left/right) using DIP Switch #8. Default is ON (Left).

SW2 Potentiometers and DIP Switches

SW2 DIP Switch Functions

Configure limit switch type (SW2-1) and master/slave setup (SW2-2).

Potentiometer Adjustments

Adjust soft stop speed (Potentiometer A) and stall force (Potentiometer B).

Stall Force Warning

Photocell recommended for entrapment protection when setting stall force to maximum.

How to Program or Erase the Remote

Remote Programming Procedure

Press learn button, then press remote key twice to program.

Erasing Remote Codes

Hold learn button until buzzer beeps 8 times to erase all codes.

Remote Control Capacity

Max 120 remotes can be programmed; external receiver allows up to 250.

How to Use the Remote to Operate Your Gate Opener

Single Gate Operation

Use any button to operate gate alternately (open-stop-close-stop-open).

Dual Gate Operation

Program Button A for sliding gate, C/D for swing gates. Button B for midway mode.

Wireless Keypad Programming

Keypad Programming Steps

Press learn button, then OK on keypad to program. Default password is "888888".

Password Change Procedure

Enter old PIN, then new PIN to change the keypad password.

Troubleshooting

Opener Does Not Run (RUN LED OFF)

Check power cord, transformer voltage, fuse, battery charge, solar controller, control board.

Opener Does Not Run (RUN LED ON)

Check photocell blockage or shorting, limit switches, control board.

Troubleshooting (Continued)

Remote Control Not Working

Check remote battery, distance, compatibility, reprogram codes, or check control board.

Gate Stops or Reverses Immediately

Check clutch, opening/closing force (Potentiometer B), gate binding.

Gate Opens, Stops, Won't Return

Check magnet position, limit switch wiring, control board.

Gate Opens, Fails to Close

Check photocell, limit switch wiring, control board.

Motor Runs, Gate Doesn't Move

Ensure clutch for emergency release is adjusted properly and not slipping.

Maintenance

Regular Maintenance Checks

Lubricate shafts/gears, keep clean, check bolts, wires, and termination.

Obstruction Function Check

Always check stop/reverse function during maintenance. Remove from service if not working.

Related product manuals

Topens DKC2000 User Manual

Table of Contents

Questions and Answers:

Topens DKC2000 Specifications

Summary

General Safety

Electrical Safety Precautions

Product Use and Handling

Check Your Gate Before Installation

Gate Smooth Operation Check

Preparation for Installation

Gate Structure Requirements

Installation Precautions

Safety Guidelines and Warnings

Warning Signs and Indicators

Operational Safety Guidelines

Positive Stops Installation

Closed Position Stop Setup

Opening Position Stop Setup

Parts List

Included Components

Extra Parts

S and Y Series Extras

Accessories Parts

Included Accessories

Optional Accessories Parts List

Remote Controls and Keypads

Safety and Convenience Accessories

Sensors and Power Options

Solar and Battery Accessories

Replacement Parts

Control Board and Limit Switch

Technical Specifications & Features

Specifications

Key Features

Installation Overview

Component Placement Diagram

Installation of the Opener

Installation Cautions

Necessary Tools

Concrete Pad Preparation

Base Plate Assembly

Opener Base Mounting

Cable Conduits and Concrete Pouring

Anchors and Base Plate Fixing

Manual Operation

Engaging Manual Mode

Installation of Chain and Chain Brackets

Chain Brackets Attachment

Chain Installation

Chain Installation Details

Chain Tension Adjustment

Chain Bracket Height Alignment

Wheel Cover Clearance

Installation of the Magnets

Magnet Positioning

Magnet Bracket Installation

Magnet Placement Guidelines

Magnet Installation Warning

Connection of the Power Supply

Power Supply Warning

Battery Requirements

Power Mode 1: AC Electricity Only

AC Power Connection

Power Mode 2: AC + Batteries

AC and Battery Backup Wiring

Power Mode 3: Batteries + Solar Panel

Solar Power Setup

Power Mode 4: AC + Batteries + Solar Panel

Combined Power Charging

Connection between Master and Slave Gate Opener

Dual Gate Communication Wire

Maximum Distance

Connecting of the Control Board

Single Gate Opener Wiring

Dual Gate Opener Configuration

Control Board Wiring Diagram

Control Board Wiring Details

Motor Connection

Limit Switches Connection