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Topens A3 - User Manual

Topens A3
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Single Swing Gate Opener
User’s Manual
Model:
TOPENS Website
www.topens.com
Email: support@topens.com
VER 21c
A3/A5/A8
A3S/A5S/A8S
Please read and follow all warnings, precautions and instructions before
installation and use.
A 24V 12Ah battery (NOT INCLUDED, 2pcs 12V batteries connected in series may
function as 24V), OR the UPS01 AC-DC Power Supply (NOT INCLUDED) is
REQUIRED to power up this gate opener. The adapter included in the package is
ONLY used to charge the battery.
Never connect the solar panel to the control board directly to charge the battery.
Periodic checks of the opener are required to ensure safe operation.
Save this manual.
C030449

Questions and Answers

  • E
    Edward BallAug 5, 2025
    How to fix Topens Gate Opener that opens but doesn't close?
    • V
      Vincent PorterAug 5, 2025
      If your Topens gate opener opens but doesn't close, first check if the connection of the photocell beam is not blocked, assuming a photocell is being used. Also, the closed limit switch might be broken. To check it, remove the BLUE, GREEN, and YELLOW wires of the arm from the control board and use a jumper wire to short the ULT, COM, and DLT terminals; if the arm runs normally, the limit switch is faulty. If neither of these resolves the issue, the control board itself could be faulty and may need replacing.
  • P
    pamelanelsonAug 10, 2025
    Why Topens A3 automatically opens, but does not automatically close?
    • H
      Hayden JamesAug 10, 2025
      If your Topens gate opener automatically opens but doesn't automatically close, the setting of DIP switch #1 might be incorrect. Ensure the DIP switch is set correctly according to the push/pull to opener installation of the gate opener.
  • B
    Bruce ShepardAug 14, 2025
    Why Topens Gate Opener does not respond to the remote control?
    • M
      madamsAug 14, 2025
      If your Topens gate opener isn't responding to the remote, there are several potential reasons. First, ensure the remote has been properly programmed to the control board. If it has, the remote's battery may be dead; try replacing it. Another possibility is a broken limit switch. To test this, remove the BLUE, GREEN, and YELLOW wires from the control board, then use a jumper wire to short the ULT, COM, and DLT terminals. If the arm now runs normally, the limit switch is faulty. Lastly, the control board itself could be faulty and need replacement.
  • B
    berrycourtneyAug 18, 2025
    What to do if Topens Gate Opener moves a little and then stops?
    • M
      Michael LaraAug 18, 2025
      If your Topens gate moves a little and then reverses or stops, it could be that the selected force is too small to move the gate. Try turning the Potentiometer clockwise to increase the force. Also, disconnect the gate from the gate operator and check that the gate slides freely without any binding.
  • J
    Jessica CampbellAug 23, 2025
    What to do if Topens Gate Opener Power LED does not turn on?
    • M
      Melanie MeyersAug 23, 2025
      If the Power LED on your Topens gate opener does not turn on, ensure the connection between the battery and control board is correct and fastened. Check the fuse in the control board and replace it if it's burnt out. If the problem persists, the control board itself might be faulty and need replacement.
  • A
    anthony41Aug 27, 2025
    Why my Topens Gate Opener's Power LED flashes rapidly and doesn't run?
    • G
      gleeAug 27, 2025
      If the Power LED on your Topens gate opener flashes rapidly and the opener doesn't run, it's likely due to an over-discharged battery. Check the battery voltage; it should be above 22V for the gate opener to function normally.
  • C
    Christina SimmonsAug 31, 2025
    How to troubleshoot Topens A3 Gate Opener when only the CODE LED is slightly on?
    • J
      Javier AdamsAug 31, 2025
      If your Topens gate opener isn't running and only the CODE LED is slightly on, the batteries may not be connected to the control board, or the wire connection of the batteries is loosened. Note that two 12V batteries are required to power up the gate opener. The adapter included in the package is only for charging the batteries.

Summary

Safety Installation Information

General Safety & Usage Instructions

Covers essential safety warnings, intended use, and general instructions for safe operation.

Gate Requirements & Installation Site

Details gate structural requirements, clearance, and site considerations for proper opener installation.

Technical Specifications

Gate Capacity & Features

Installation Overview

Gate Opener Installation Preparation

Covers general preparation steps, including post bracket mounting and choosing installation type.

Install Opener: Pull-to-Open

Install Opener: Push-to-Open

Clearance and Binding Checks

Ensures minimum 2.5cm clearance and checks for binding in Push-to-Open setup.

Mounting of the Control Box

Connection of the Power Supply

Control Board Connections

Power Source Options

UPS01 Power Supply

Explains how to use the UPS01 uninterrupted power supply as the main or backup power source.

Control Board Wiring Details

Remote Control Operations

Programming and Erasing Remotes

Step-by-step guide for programming new remotes and erasing all existing remote codes.

Wireless Keypad Programming

Adjusting the Limit Switch

Pull-to-Open Limit Adjustment

Guides on adjusting the limit switch B to set the correct closed position for Pull-to-Open.

Push-to-Open Limit Adjustment

Guides on adjusting the limit switch B to set the correct open position for Push-to-Open.

Setting of the Control Board

DIP Switch Configuration

Details on setting DIP switches for push/pull, auto-close, and photocell functions.

Potentiometer Adjustments

Instructions for adjusting potentiometers for stall force, auto-close time, and soft stop.

Maintenance

Troubleshooting

Opener Not Running Issues

Addresses common problems like the opener not running, power LED issues, and battery voltage.

Gate Movement & Remote Problems

Solutions for gate movement issues, stopping problems, and remote control malfunctions.

Topens A3 Specifications

General IconGeneral
ModelA3
Operating Voltage24V DC
Control MethodRemote Control, Push Button
Safety FeaturesObstruction detection
Operating Temperature-20°C to +50°C

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