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Toshiba 1NR User Manual

Toshiba 1NR
110 pages
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ToshibaGlobalCommerceSolutions
SureM ark 4610 Printers
Hard ware Servi ce Gui de fo r
Models 1NR, 1NA, and 1ND
G362-0565-05

Table of Contents

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Toshiba 1NR Specifications

General IconGeneral
BrandToshiba
Model1NR
CategoryPrinter
LanguageEnglish

Summary

Safety Information

Safety Information and Warnings

Read safety information before installation and be aware of warnings.

About This Guide

Who Should Read This Guide

Manual intended for trained service representatives.

Where to Find More Information

Access current publications via the Toshiba Global Commerce Solutions support website.

Notice Statements

Explains different types of notices (Notes, Important, Attention, CAUTION, DANGER).

Summary of Changes

Revision History by Date

Documents updates made to the guide for various revision dates.

Chapter 1: Introducing the 4610 Models

Features and Specifications

Overview of the SureMark 4610 printer's features and capabilities.

Communication and Power

Details on interface cards for communication and power connections.

Ethernet Configuration

Support for Ethernet, firmware levels, MAC addresses, and configuration options.

Addressing

IPv4 addressing support including fixed IP, DHCP, and Auto IP.

DHCP

Dynamic Host Configuration Protocol for IP address assignment.

Auto IP

Automatic IP address assignment for network connectivity.

Systems Management Support with Ethernet - SNMP

SNMP for printer management, status information, and alerts.

4610 Private Enterprise MIB

Management Information Base for printer data retrieval.

HTTP Server

Provides an HTTP server for configuration, management, and diagnostics.

Login and Overview

Accessing the printer via HTTP, default credentials, and user interface.

Web Pages

Printer management pages including Overview, Diagnostic, Network, and Admin Access.

Web API for Printer Configuration Management

Retrieving and updating printer configuration using HTTP GET and POST.

Retrieving Printer’s Configuration using HTTP Server Get

Using HTTP GET requests to retrieve printer configuration data.

HTTP Server POST

Uploading firmware, font files, and configuration files via HTTP POST.

Configuration File Format

Structure and elements of configuration files for printer setup.

Printer Sharing

Protocol for multiple clients to share a printer with exclusive access.

Locating the Power Button

Location of the power button for the 4610 Models 1NR, 1NA, and 1ND.

Operating System Requirements

Describes OS requirements for the 4610 printer models.

RS-232 Printer

Native mode support for RS-232 printers across various operating systems.

RS-485 Printer

Native mode support for RS-485 printers across various operating systems.

USB Printer

Native mode support for USB printers across various operating systems.

Ethernet Printer

Native mode support for Ethernet printers across various operating systems.

Hardware Requirements

Systems and ports compatible with SureMark printers.

Calling for Service

Information needed when contacting service for the printer.

Printer Information Label

Location of labels containing machine type, model, and serial number.

Chapter 2: Product Specifications

Physical Dimensions

Detailed measurements and weight of the SureMark 4610 printer.

Temperature and Humidity Limits

Specifies operating, storage, and shipping environmental conditions.

Connector Pin Assignments

Details pinouts for Power Supply, USB, Powered USB, and RS-232 connectors.

RS-485 Connector Pin Assignments

Details pinouts for the RS-485 interface card connector.

Cash Drawer

Information on cash drawer connections and status.

Printing Width, Speed, and Acoustics

Characteristics of printing, paper handling, and sound levels.

Bar Codes

Supported barcode types generated by SureMark printers.

Resident Code Pages

List of resident and downloadable code pages for the printer.

Chapter 3: Adjusting and Maintaining the 4610

Using and Maintaining the 4610

Instructions for general printer use, adjustments, and maintenance.

Replenishing Consumable Supplies

Guidance on loading and replacing paper rolls.

Supported Thermal Paper

Specifications and recommendations for thermal paper quality and types.

Installing Large Paper Rolls

Information on mounting hardware for extra-large paper rolls.

Cleaning Recommendations

Procedures for cleaning the printer covers and thermal printhead.

Chapter 4: Running Tests and Diagnostics

Toshiba Diagnostics for POS Systems and Peripherals

Overview of diagnostic tools for POS systems and printers.

Toshiba Diagnostics for the Ethernet Printer

Steps to use Toshiba Diagnostics with an Ethernet printer.

Situations of Importance for the Ethernet Printer

Common issues and solutions related to Ethernet printer firmware updates.

Toshiba Diagnostics for the RS-232 Printer

Steps to use Toshiba Diagnostics with an RS-232 printer.

Toshiba Diagnostics for the USB or RS-485 Printer

Steps to use Toshiba Diagnostics with USB or RS-485 printers.

Testing the 4610

Power-on self-test (POST) procedures and error handling.

Low Paper Sensing and Calibration

How to adjust and calibrate low-paper sensors for accurate roll detection.

Firmware Offline Tests

Procedures for entering and performing firmware offline tests.

Summary of Offline Test Menus

Details of various offline test menu items and their definitions.

Chapter 5: Removing and Replacing FRUs

Handling Static-Sensitive Devices

Precautions and procedures to prevent ESD damage to components.

Removing the Interface Card

Step-by-step guide for removing the printer's interface card.

Removing the Covers

Instructions for removing the top and main covers of the printer.

Removing the Main Cover

Detailed steps to remove the main cover of the printer.

Removing the Paper-Out Sensor

Guide for removing the paper-out sensor component.

Removing the Thermal Printhead

Steps to remove the thermal printhead assembly from the printer.

Removing the Logic Card

Instructions for safely removing the printer's logic card.

Removing the Thermal Printhead Flat Cable

Procedure for disconnecting the thermal printhead flat cable.

Removing the Cutter Motor and Paper Door Assembly

Steps to remove the cutter motor and paper door assembly.

Removing the Rollers

Procedure for removing various rollers from the printer.

Removing the Low-Paper Sensor

Steps to remove the low-paper sensor component.

Removing the Paper Transport Frame from the Main Frame

Procedure to detach the paper transport frame from the main printer frame.

Appendix A: Parts Listing

How to Use the FRU Catalog

Guide to using the FRU catalog for identifying and ordering parts.

Appendix B: Notices

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