7.TROUBLESHOOTING AND SPECIFICATIONS
Troubleshooting 121
7 TROUBLESHOOTING AND SPECIFICATIONS
Transmission/reception trouble
Below is a list of trouble you might encounter during the transmission/reception.
Transmission troubles
FAX ERROR xxxx A communication error occurred
during transmission/reception.
Send or receive again.
PUT ORIGINAL ON
GLASS.
Original detected in RADF feed tray
when "NEXT ORIGINAL?" was
displayed.
Remove original from RADF feed
tray.
Message Cause Remedy
Trouble Check Point
TRANSMIT is not displayed even if the
[START] button is pressed.
Is the modular cord disconnected?
Is the LINE type correctly set?
Can you receive telephone calls?
Is there any problem at the recipient's Fax? Check this with the party
trying to receive the original.
Originals are fed diagonally.
Are the document feeder slides adjusted to the width of the original that
you are sending?
Does the original that you are sending match the conditions of
transmittable original?
2 originals are fed together.
Have you placed more than the maximum number of originals that can
be placed at one time (50 sheets for 50 to 104 g/m
2
or 9.5 mm or less
stack height)?
Does the original that you are sending match the conditions of the
original that is available for sending?
Have you pushed the originals into the feeder too hard?
The original is not being printed on the
paper of the recipient's Fax even
though it has been sent.
Was the original placed correctly facing up?
When placing the original on the original glass, specify the
original size.
Black lines are shown in the image
that was sent.
Is the scanning area of the Reversing Automatic Document
Feeder clean?
Clean it with a soft cloth.
Originals are not sent even if
operations are carried out normally.
Is the recipient's Fax compatible with your system?
This system supports G3 communications but not G2 or G4
communications.
Originals cannot be sent overseas. Specify Quality TX and resend.
P.32 “Setting the transmission conditions”
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