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ERROR CODE AND TROUBLESHOOTING
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[1C66] Server time-out error
[1C69] SMTP server connection error
[1C6B] Terminal mail address error
[1C6C] Destination mail address error
[1C6D] System error
Classification Error item
Internet FAX related error Server time-out error
Check item Measures
Setting • Check if the SMTP server is operating properly.
Classification Error item
Internet FAX related error SMTP server connection error
Check item Measures
Setting • Reset the login name or password of SMTP server and
perform the job again.
• Check if the SMTP server is operating properly.
Classification Error item
Internet FAX related error Terminal mail address error
Check item Measures
Setting • Check the SMTP Authentication method.
• Check if there is an illegal character in the Terminal mail
address.
• Set the correct SMTP Authentication method or delete the
illegal character and reset the appropriate Terminal mail
address, then perform the job again.
Classification Error item
Internet FAX related error Destination mail address error
Check item Measures
Setting • Check if there is an illegal character in the Destination mail
address.
• Delete the illegal character and reset the appropriate
Destination mail address, then perform the job again.
Classification Error item
Internet FAX related error System error
Check item Measures
Setting • Turn the power OFF and then back ON. Perform the job in
error again.
• If the error still occurs, replace the SYS board.
Replace parts Remarks
SYS board
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