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ERROR CODE AND TROUBLESHOOTING
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[4221] Private-print-only error
[4231] Hardcopy security printing error
[4241] No Printer kit / Printer function disabled
[4242] No Scanner kit / Scanner function disabled
[4311] Not being authorized to perform JOB
Classification Error item
Printer function error
Check item Measures
Setting
Select “Private”, and then perform the printing again.
Classification Error item
Printer function error
Check item Measures
Setting
Hardcopy security printing cannot be performed because the function is
restricted in the self-diagnosis mode.
Classification Error item
Printer function error Printing functions are disabled since the Printer kit or Printer/Scanner kit is
not installed firmly.
Check item Measures
Setting
Check that the Printer kit or Printer/Scanner kit is installed firmly.
Classification Error item
Scanner function error Internet FAX or storing to a share folder function using a network fax driver
is disabled since the Scanner kit is not installed firmly, but the Printer kit is
installed.
Check item Measures
Setting
Check that the Scanner kit is installed firmly.
Classification Error item
Printer function error
Check item Measures
Setting
Confirm the administrator for the JOB authorization.
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